您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
中级 · 课程 · 1-4 周
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 招聘, 英语, 语法, 沟通, 人力资源, 办公室管理, 业务沟通, 领导与管理, 营销, 词汇, 远程办公, 商务, 商务写作
混合 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时

Fundação Instituto de Administração
您将获得的技能: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Social Skills, Storytelling, Coaching, Talent Management, Branding, Personal Development, Professional Networking, Strategic Leadership, Adaptability, Lifelong Learning, Self-Awareness, Goal Setting
初级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Campaign Management, Advertising Campaigns, Communication Planning, Paid media, Social Media Campaigns, Program Evaluation, Content Performance Analysis, Strategic Communication, Media Planning, Marketing Communications, Earned Media, Program Implementation, Promotional Strategies, Marketing Effectiveness, Integrated Marketing Communications, Communication Strategies, Owned Media, Marketing, Public Relations, Business Communication
初级 · 课程 · 1-4 周

SAP
您将获得的技能: 利益相关者的参与, 项目管理, 利益攸关方沟通, 协商方法, 需求征询, 客户洞察, 客户参与, SAP 应用软件, 技术咨询, 解决方案设计, 商业分析, 过程分析
初级 · 课程 · 1-3 个月

您将获得的技能: Interviewing Skills, Business Communication, Verbal Communication Skills, Business Research, Interpersonal Communications, Communication, Professionalism, Professional Development, Branding, Virtual Teams, Company, Product, and Service Knowledge, Composure, Self-Awareness
初级 · 课程 · 1-4 周

您将获得的技能: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
中级 · 指导项目 · 不超过 2 小时

Salesforce
您将获得的技能: 销售流程, 数据导入/导出, 数据输入, 潜在客户开发, 销售管道, 销售管理, 销售业务, 营销活动经理, 客户关系管理 (CRM) 软件, Salesforce, 销售开发
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 整合营销传播, 数据伦理, 营销策略与技巧, 新兴技术, 客户体验战略(CX), 数字化营销, 战略传播, 消费者行为, 增强现实, 人工智能, 营销分析, 营销传播, 个性化服务, 社交媒体, 营销渠道, 数字媒体战略, 数据驱动的决策制定
攻读学位
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周