
University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Selling Techniques, Consultative Selling, Retail Sales, Value Propositions, Retail Management, Customer experience strategy (CX), Customer experience improvement, Cross Selling, Merchandising, Customer Insights, Brand Management, Consumer Behaviour, Digital Marketing
中级 · 课程 · 1-3 个月

您将获得的技能: Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Automation, Microsoft Power Automate/Flow, Generative AI, LangChain, Agentic Workflows, OpenAI API, LLM Application, AI Security, Prompt Engineering, Slack (Software), Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Scalability, Artificial Intelligence, Google Sheets
初级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Event Planning, Customer Engagement, Marketing, Storytelling, Marketing Strategy and Techniques, Corporate Strategy, Global Marketing, Brand Management, Strategic Communication, Digital Marketing, Sustainability Reporting, Contract Management, E-Commerce, Customer experience improvement, Virtual Teams, Augmented and Virtual Reality (AR/VR), Game Theory, Blockchain, Cross Platform Development, Influencing
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
中级 · 指导项目 · 不超过 2 小时

Real Madrid Graduate School Universidad Europea
您将获得的技能: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
初级 · 课程 · 1-4 周

您将获得的技能: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Price Negotiation, Consumer Behaviour, E-Commerce, Inventory Management System, Operations Management, Competitive Analysis, Organizational Structure
混合 · 课程 · 1-3 个月

您将获得的技能: Logistics Management, Supply Chain Systems, E-Commerce, Systems Thinking, Supply Chain Planning, Operational Analysis, Process Analysis, Operational Efficiency, Gap Analysis, Business Strategy
混合 · 课程 · 1-4 周

您将获得的技能: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, System Monitoring, Web Analytics, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Data Wrangling, Retail Sales, Scripting, Devops Tools, Python Programming, Data Science
初级 · 专项课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
初级 · 课程 · 1-4 周

Samsung
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
初级 · 课程 · 1-4 周