• 为个人
  • 为商务
  • 为大学
  • 为政府
学位
​
登录
免费加入
  • 浏览
  • Service Level

个结果,搜索词为 "service level"


  • 状态:预览
    预览
    N

    Northeastern University

    Engaging in Service Innovation and Management

    您将获得的技能: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Process Design, Leadership

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    S

    Starweaver

    Business Process Outsourcing Strategies in Hospitality

    您将获得的技能: Vendor Management, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Performance Metric, Business Process, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Communication Strategies

    5
    评分, 5 星,最高 5 星
    ·
    8 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development

    4.8
    评分, 4.8 星,最高 5 星
    ·
    107 条评论

    中级 · 课程 · 1-4 周

  • 状态:预览
    预览
    N

    Northeastern University

    Introduction to Service Innovation and Management

    您将获得的技能: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    Logical Operations

    ITIL 4: Management Practices

    您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations

    4.6
    评分, 4.6 星,最高 5 星
    ·
    7 条评论

    混合 · 课程 · 1-4 周

  • C

    Coursera

    Create a services customer satisfaction process

    您将获得的技能: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    评分, 4.5 星,最高 5 星
    ·
    42 条评论

    初级 · 指导项目 · 不超过 2 小时

  • 状态:预览
    预览
    G

    Google Cloud

    Google 云客户服务基础知识

    您将获得的技能: 身份和访问管理, 事件管理, 云服务, 服务水平, 技术文档, 云计算管理, Google Cloud 平台, 技术支持与服务, 问题跟踪, 技术支持, 产品支持, 技术交流, 服务台支持, 数据丢失预防

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    W

    Whizlabs

    GCP: Monitoring, Security, and Costs

    您将获得的技能: Google Cloud Platform, Cost Management, Cloud Management, System Monitoring, Application Performance Management, Cloud Security, Identity and Access Management, Key Management, Cloud Deployment, Cloud Platforms, Cloud Services, Infrastructure as Code (IaC), Continuous Monitoring, Cloud-Based Integration, Encryption, Role-Based Access Control (RBAC), Configuration Management, Event-Driven Programming

    中级 · 课程 · 1-4 周

  • 状态:免费
    免费
    C

    Coursera

    Create a Customer Service Survey in Microsoft Forms

    您将获得的技能: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing

    4.8
    评分, 4.8 星,最高 5 星
    ·
    31 条评论

    初级 · 指导项目 · 不超过 2 小时

  • 状态:新
    新
    P

    Packt

    Service Integration and Management (SIAM) Foundation

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Supplier Performance Management, Strategic Sourcing, Culture Transformation, Process Development, Organizational Structure, Cross-Functional Collaboration, Governance, Risk Analysis, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies

    初级 · 课程 · 1-3 个月

  • 状态:免费试用
    免费试用
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Business Metrics, Customer Retention, Key Performance Indicators (KPIs), Relationship Management

    4.5
    评分, 4.5 星,最高 5 星
    ·
    22 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    CVS Health

    为担任零售客户服务角色做准备

    您将获得的技能: 客户支持, 问候客户, 客户服务, 呼叫中心经验, 交流, 呼入电话, 语言交流技能, 关键词研究, 建立客户关系, 解决客户投诉, 解决问题, 呼出电话, 降级技巧, 冲突管理, 客户咨询, 面试技巧

    4.4
    评分, 4.4 星,最高 5 星
    ·
    17 条评论

    初级 · 课程 · 1-4 周

1…789…513

总之,以下是 10 最受欢迎的 service level 课程

  • Engaging in Service Innovation and Management: Northeastern University
  • Business Process Outsourcing Strategies in Hospitality: Starweaver
  • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
  • Introduction to Service Innovation and Management: Northeastern University
  • ITIL 4: Management Practices: Logical Operations
  • Create a services customer satisfaction process: Coursera
  • Google 云客户服务基础知识: Google Cloud
  • GCP: Monitoring, Security, and Costs: Whizlabs
  • Create a Customer Service Survey in Microsoft Forms: Coursera
  • Service Integration and Management (SIAM) Foundation: Packt

其他可浏览的主题

Arts and Humanities
338 课程
Business
1095 课程
Computer Science
668 课程
Data Science
425 课程
Information Technology
145 课程
Health
471 课程
Math and Logic
70 课程
Personal Development
137 课程
Physical Science and Engineering
413 课程
Social Sciences
401 课程
Language Learning
150 课程

Coursera 页脚

技能

  • 会计
  • 人工智能(AI)
  • 网络安全
  • 数据分析
  • 数字营销
  • 人力资源(HR)
  • Microsoft Excel
  • 项目管理
  • Python
  • 查询语言

专业证书

  • Google 人工智能证书
  • Google 网络安全证书
  • Google 数据分析证书
  • Google IT 支持证书
  • Google 项目管理证书
  • Google 用户体验设计证书
  • IBM 人工智能工程证书
  • IBM 人工智能产品经理证书
  • IBM 数据科学证书
  • Intuit 学院簿记证书

课程与专项课程

  • 人工智能基础专项课程
  • 商业人工智能专项课程
  • 面向所有人的人工智能课程
  • 医疗保健领域的人工智能专项课程
  • 深度学习专项课程
  • 商务专项课程 Excel 技能
  • 金融市场课程
  • 机器学习专项课程
  • 聊天 GPT 课程的即时工程
  • Python for Everybody 专项课程

职业资源

  • 职业能力倾向测验
  • CAPM 认证要求
  • CompTIA A+ 认证要求
  • CompTIA Security+ 认证要求
  • 基本 IT 认证
  • 免费 IT 认证和课程
  • 学习高收入技能
  • 如何学习人工智能
  • PMP 认证要求
  • 热门网络安全认证

Coursera

  • 关于
  • 我们提供的内容
  • 管理团队
  • 工作机会
  • 目录
  • Coursera Plus
  • 专业证书
  • MasterTrack® 证书
  • 学位
  • 企业版
  • 政府版
  • 面向校园
  • 成为合作伙伴
  • 社会影响
  • 免费课程
  • 分享您的 Coursera 学习故事

社区

  • 学生
  • 合作伙伴
  • Beta 测试人员
  • 博客
  • Coursera 播客
  • 技术博客

更多

  • 媒体
  • 投资者
  • 条款
  • 隐私
  • 帮助
  • 内容访问
  • 联系我们
  • 文章
  • 目录
  • 附属公司
  • 现代奴隶制声明
  • 请勿出售/共享
随时随地学习
通过 App Store 下载
通过 Google Play 获取
B 型企业认证标志
© 2026 Coursera Inc.保留所有权利。
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok