
Coursera
您将获得的技能: Marketing Channel, Marketing Effectiveness, Sales Strategy, Sales Process, Facebook, Sales, Marketing, Lead Generation, Campaign Management, Marketing Analytics, Social Media Marketing, Web Analytics, Business Strategy, Analytics
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Adobe Experience Manager, E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Program Implementation, Needs Assessment, Business Requirements, Technical Consulting, Customer experience strategy (CX), Business Analysis, Case Studies, B2B Sales
初级 · 课程 · 1-4 周

您将获得的技能: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Strategic Decision-Making, Corporate Strategy, Business Strategies, Business Strategy, Business Ethics, Organizational Strategy, Strategic Leadership, Business Planning, Growth Strategies, Environmental Social And Corporate Governance (ESG), Strategic Prioritization, Strategic Planning, Strategic Thinking, Management Information Systems, Stakeholder Management, Business Administration, Plan Execution, Operational Efficiency, Business, Business Process Reengineering
初级 · 专项课程 · 3-6 个月

KodeKloud
您将获得的技能: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Solutions, Cloud Platforms, Cloud Services, Cloud Infrastructure, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Artificial Intelligence and Machine Learning (AI/ML)
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

Fundação Instituto de Administração
您将获得的技能: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, Systems Integration, Innovation, Cybersecurity, Service Design, Application Programming Interface (API), Service Level, Organizational Strategy, Application Security, Mobile Banking, Social Media, Organizational Change, E-Commerce, Business Modeling
初级 · 专项课程 · 3-6 个月

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: HTML and CSS, Figma (Design Software), Front-End Web Development, User Interface (UI), Responsive Web Design, Web Design and Development, Mockups, Web Design, Web Content Accessibility Guidelines, Prototyping, Javascript, Web Development
中级 · 课程 · 1-3 个月
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment
中级 · 课程 · 1-4 周

您将获得的技能: Salesforce, Application Deployment, Salesforce Development, Dashboard, Cloud Deployment, Customer Relationship Management, Change Control, Analytics, Continuous Deployment, Data Import/Export, Authentications, Data Migration, Configuration Management, Data Presentation, Data Access, Responsive Web Design, System Configuration, Workflow Management, Data Management, Business Logic
初级 · 专项课程 · 1-3 个月

您将获得的技能: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Automation, Marketing Management
初级 · 课程 · 1-4 周