IT 管理课程可以帮助您学习项目管理、IT 治理、网络安全原则和服务交付框架。您可以掌握风险评估、预算管理和团队领导等方面的技能。许多课程都会介绍一些工具,如用于服务管理的 ITIL、用于项目执行的 Agile 方法以及用于监控和解析的软件解决方案,向您展示这些技能和工具是如何相互配合以提高组织效率的。

您将获得的技能: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Border Gateway Protocol, Network Routing, Wireless Networks, Network Administration, Network Infrastructure, Local Area Networks, Event Monitoring, Network Switches, Network Troubleshooting, Network Protocols, Network Routers, TCP/IP, Network Architecture, Network Security, Service Level
中级 · 课程 · 3-6 个月

您将获得的技能: Network Monitoring, Routing Protocols, Software-Defined Networking, TCP/IP, Network Routing, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Performance Management, System Monitoring, Network Planning And Design, Disaster Recovery, Computer Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Administration, Network Protocols, Border Gateway Protocol, Document Management, Software Installation
中级 · 课程 · 1-3 个月

SkillUp
您将获得的技能: 冲突管理, 利益攸关方沟通, 系统开发生命周期, 项目管理, 风险分析, 项目管理生命周期, Agile 方法论, 项目管理协会(PMI)方法, 利益相关者管理, 积极倾听, 项目文件, 沟通, 风险缓解, 项目管理软件, 风险管理, 项目风险管理
初级 · 课程 · 1-3 个月

Northeastern University
您将获得的技能: Process Improvement, Data-Driven Decision-Making, Performance Improvement, Quality Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Health Care, Customer experience improvement, Innovation, Change Management, Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
初级 · 专项课程 · 1-3 个月

Dubai College of Tourism
您将获得的技能: 沟通策略, 人际沟通, 运行效率, 优先次序, 行政支持和文书工作, 电话技能, 追加销售, 收入管理, 办公程序, 计算机扫盲, 宾客关系, 问候客户, 语言交流技能, 酒店管理, 积极倾听, 物业管理系统, 交叉销售, 酒店 Operator, 前台办公室, 接待服务
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Crisis Management, Business Consulting, Management Consulting, Leadership, Leadership and Management, Business Leadership, Corporate Communications, Strategic Communication, Business Communication, Trend Analysis
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Project Management, Cross-Functional Collaboration, Continuous Improvement Process
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Workforce Management, People Analytics, Big Data, HR Tech, Workforce Planning, Data Mining, Data-Driven Decision-Making, Human Resource Strategy, Deep Learning, Human Resources Management and Planning, Digital Transformation, Human Resources, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Analytics, Data Science, Data Manipulation
初级 · 专项课程 · 1-3 个月

您将获得的技能: Product Roadmaps, Agile Project Management, Business Analysis, Requirements Analysis, Stakeholder Management, Stakeholder Communications, Project Scoping, Project Management, Project Planning, Sprint Retrospectives, Kanban Principles, Risk Management, Continuous Improvement Process, User Story
中级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Organizational Change, Stakeholder Management, Change Management, Team Management, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Leadership
初级 · 课程 · 1-4 周