技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting, Problem Management, Data Structures, Debugging, Software Documentation
初级 · 课程 · 1-3 个月

Illinois Tech
您将获得的技能: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, System Configuration, Systems Administration, IT Automation, OS Process Management, Information Technology Operations, Network Administration, Graphical Tools
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中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
中级 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, Hardware Architecture, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Software Installation, Peripheral Devices
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初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows, Computer Displays, Productivity
初级 · 课程 · 1-4 周

您将获得的技能: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools
中级 · 课程 · 3-6 个月

Illinois Tech
您将获得的技能: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
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中级 · 课程 · 1-4 周

您将获得的技能: Ansible, Infrastructure as Code (IaC), Devops Tools, YAML, Linux Administration, Problem Management, Technical Support and Services, System Configuration, Debugging, Configuration Management
中级 · 课程 · 1-4 周

您将获得的技能: Ansible, Package and Software Management, User Accounts, OS Process Management, Linux Administration, File Systems, Linux Commands, Network Administration, Data Storage, Linux, Infrastructure as Code (IaC), YAML, Configuration Management
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 技术支持, 客户支持, 生成式人工智能, 云计算解决方案, 用户关系管理, 语言交流技能, 建立客户关系, 协作, 沟通, 创新, 亚马逊网络服务, 根源分析, 事件管理, 自动化, 问题管理, 云服务, 云安全
初级 · 课程 · 1-4 周

您将获得的技能: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
初级 · 课程 · 1-4 周

您将获得的技能: Linux Administration, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Operating System Administration, Shell Script, Unix Shell, OS Process Management, Network Administration, System Configuration, Command-Line Interface, System Monitoring, Operating Systems, Performance Tuning
中级 · 课程 · 1-4 周