
您将获得的技能: Technical Support and Services, Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Hardware Troubleshooting, Issue Tracking
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 技术支持, 服务台支持, 技术支持与服务, 医疗保健行业知识, 问题跟踪, 信息技术, 健康技术, 医疗支持, 信息技术业务, 最终用户培训和支持, 桌面支持, 医疗保健
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: 销售管理, 账户管理, 交流, 谈判, 销售支持, 一般销售做法, 销售策略, 销售, 销售流程, 销售培训, 销售技巧, 客户参与
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
中级 · 课程 · 1-4 周

您将获得的技能: Technical Support and Services, Technical Support, Client Support, Customer Support, Help Desk Support, Rapport Building, Relationship Building, Information Technology, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Initiative and Leadership, Ethical Standards And Conduct, Computer Hardware
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Cloud Services, Virtualization, Cloud Technologies, Cloud Hosting, Cloud Platforms, Productivity Software, Cloud Solutions, Cloud Computing, Virtualization and Virtual Machines, Cloud Applications, Cloud Management, Business Software, Business Technologies, Technical Support and Services, Collaborative Software, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 技术支持, 事件管理, 口头表达, 合作, 客户支持, 生成式人工智能, 语言交流技能, 交流, 建立客户关系, Amazon Web Services, 技术支持与服务, 云安全, 关系管理, 根源分析, 客户关系管理, 问题管理, 协商方法, 自动化, 云服务
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Network Troubleshooting, Software Architecture, Technical Support and Services, Technical Support, Help Desk Support, Interviewing Skills, Solution Architecture, Amazon Web Services, Client Support, Issue Tracking, Cloud Applications, Customer Support, Cloud Computing Architecture, Web Presence, Customer and Client Support, Cloud Computing, Cloud Services, Professional Networking, Recruitment, Artificial Intelligence
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
初级 · 课程 · 1-4 周

University of Cape Town
您将获得的技能: 教学法, 残疾, 课程开发, 教学设计, 社会正义, 与儿童一起工作, 多样性、平等和包容倡议, 教育与培训, 学生支持与服务, 儿童福利, 发育障碍, 专项课程, 差异化教学, 教学策略, 多样性意识, 视障教育, 教学
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: 技术支持, 问题跟踪, 服务台支持, 技术文档, 技术支持与服务, 事件管理, 服务水平, 身份和访问管理, 云计算管理, Google Cloud 平台, 技术交流, 产品支持, 数据丢失预防, 云服务
初级 · 课程 · 1-4 周