
您将获得的技能: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts
初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: 客户服务, 改善客户体验, 角色开发, 客户参与, 客户支持, 目标受众, 提高绩效, 生成式人工智能, 客户沟通管理, 性能分析, AI 个性化服务, ChatGPT
初级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, LinkedIn, 降级技巧, 呼出电话, 客户服务, 专业精神, 沟通, 面试技巧, 解决问题, 建立客户关系, 客户支持, 冲突管理, 解决客户投诉, 呼入电话
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: Encryption, 医疗保健, 个人身份信息, 医疗隐私, 医疗记录, 遵守《健康保险便携性和责任法案》(HIPAA), 云计算, 医疗程序和 Regulator, 患者安全, 数据安全, 安全意识, 信息隐私, 健康信息管理, 网络攻击
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
中级 · 课程 · 1-4 周

您将获得的技能: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools
中级 · 课程 · 3-6 个月

Google Cloud
您将获得的技能: Record Keeping, Google Cloud Platform, Product Support, Service Level, Personally Identifiable Information, Technical Support, Issue Tracking, Identity and Access Management, Problem Management, Technical Communication
初级 · 课程 · 1-4 周

您将获得的技能: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Cloud Platform, Cloud Management, Help Desk Support, Service Level, Technical Support, Cloud Services, Technical Communication, Issue Tracking, File Management, Incident Management, Personally Identifiable Information, Data Cleansing
初级 · 课程 · 1-4 周