客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Coursera
您将获得的技能: Prompt Engineering, Microsoft Copilot, AI Workflows, AI Enablement, Generative AI Agents, Model Deployment, No-Code Development, Performance Tuning, Business Logic, Application Deployment, Scalability, Data Integration, User Feedback
中级 · 课程 · 1-4 周

Digital Marketing Institute
您将获得的技能: Marketing Budgets, Data-Driven Decision-Making, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Customer experience improvement, Cross-Channel Marketing, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Strategic Decision-Making, Social Media Strategy, Digital Advertising, Business Analytics, Marketing Analytics, Strategic Thinking
初级 · 专项课程 · 1-3 个月

CertNexus
您将获得的技能: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Cybersecurity, Operations, Risk Management, Software Development, Operational Efficiency, Prototyping
混合 · 课程 · 1-4 周

您将获得的技能: 风险管理, 信息技术, 监管合规, 信息及相关技术控制目标 (COBIT), 安全控制, 网络安全, 人工智能, 旁听, 支付卡行业(PCI)数据安全标准, 一般数据保护条例》(GDPR), IT 服务管理, Information Technology Infrastructure Library, 治理 风险管理与合规, NIST 800-53, ISO/IEC 27001, 合规管理, 开放式网络应用程序安全项目(OWASP), 负责任的人工智能
中级 · 课程 · 1-3 个月

您将获得的技能: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Vulnerability Assessments, Mobile Security, Open Web Application Security Project (OWASP), Cloud Security, Threat Modeling, Infrastructure Security, Application Security, Network Security, Scripting, Technical Communication
中级 · 课程 · 1-3 个月

您将获得的技能: Application Deployment, Application Development, Web Applications, Data Modeling, Responsive Web Design, Application Design, Database Design, Systems Design, User Interface (UI) Design, UI Components, Business Logic
初级 · 课程 · 1-4 周

您将获得的技能: Laboratory Experience, Quality Control, Product Development, Packaging and Labeling, Quality Assurance, Laboratory Equipment, Prototyping, Product Quality (QA/QC), New Product Development, Laboratory Procedures, Statistical Process Controls, Product Design, Good Manufacturing Practices, Laboratory Testing, Quality Management, Product Testing, Chemistry, Safety Standards, Personal Care, Microbiology
初级 · 专项课程 · 3-6 个月

Duke University
您将获得的技能: 财务规划, 风险分析, 经济学, 概率与统计, 消费者行为, 行为经济学, 金融, 心理学, 财务分析, 决策
初级 · 课程 · 1-4 周
SAS
您将获得的技能: Data Manipulation, SAS (Software), Data Access, Data Import/Export, Microsoft Excel, Data Analysis, Data Transformation, Requirements Analysis, Statistical Programming, Exploratory Data Analysis, Data Cleansing, Statistical Analysis, Data Processing, Data Preprocessing, Data Integration, SQL, Descriptive Statistics, Computer Programming, Data Presentation, Debugging
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, Market Opportunities, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance
初级 · 专项课程 · 3-6 个月

University of Maryland, College Park
您将获得的技能: 市场机遇, 业务建模, 创新, 商业策略, 创业, 客户洞察, 战略决策, 构思, 价值主张, 市场分析, 竞争分析, 新业务开发
混合 · 课程 · 1-4 周

28DIGITAL
您将获得的技能: 市场机遇, 业务建模, 创新, 企业战略, 商业策略, 创业, 预测, 目标市场, 客户分析, 构思, 结算(销售), 营销策略, 营销, 技术战略, 冷拜访, 技术路线图, 战略规划, 市场分析, 销售流程, 设计思维
中级 · 专项课程 · 3-6 个月