客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Copywriting, ChatGPT, Lead Generation, Social Media Content, Digital Publishing, Sales Process, Web Content, Sales Development, Marketing Materials, Content Creation, Digital Content, Advertising, Email Marketing, Prompt Engineering, Entrepreneurship, Persona Development
初级 · 课程 · 1-4 周

您将获得的技能: OpenAI API, Generative Model Architectures, Hugging Face, Programming Principles, Computer Programming, Software Installation
中级 · 课程 · 1-3 个月
您将获得的技能: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis
中级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Retrieval-Augmented Generation, Marketing Automation, Email Automation, AI Product Strategy, Make.com, Generative AI Agents, MarTech, Email Marketing, LLM Application, AI Workflows, AI Personalization, AI Enablement, Business Process Automation, OpenAI API, ChatGPT, Data-Driven Decision-Making, Business Analysis, Prompt Engineering, Generative AI, Product Automation
初级 · 课程 · 1-4 周

SAP
您将获得的技能: 利益攸关方沟通, 企业资源规划, 产品路线图, 测试脚本开发, 劳动力发展, 项目管理, 需求分析, ABAP RESTful 编程模型(RAP), 协商方法, 项目关闭, 建立关系, 企业架构, 项目实施, 软件即服务, 测试计划, 系统设计与实施, 公司名称, 解决方案架构, 建立融洽关系, SAP S/4HANA
初级 · 专业证书 · 3-6 个月

您将获得的技能: Stakeholder Engagement, Communication Planning, Stakeholder Communications, User Story, Project Coordination, Requirements Analysis, Milestones (Project Management), Project Management Software, Business Analysis, Kanban Principles, Waterfall Methodology, Risk Management, Communication, Product Lifecycle Management, Prioritization
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
中级 · 课程 · 1-4 周

Meta
您将获得的技能: 应用编程接口 (API), 业务沟通, 质量监测, 数据迁移, 云 API, 网络服务, 账户管理, 客户关系管理 (CRM) 软件, 客户沟通管理
中级 · 课程 · 1-4 周

您将获得的技能: Ledgers (Accounting), Small Business Accounting, Accounting Systems, Payroll Processing, Accounts Payable, General Accounting, Dashboard, Sales Tax
初级 · 课程 · 1-4 周

University of Cape Town
您将获得的技能: 创新, 足智多谋, 创业, 社会影响, 系统思考, 弹性, 创造性思维, 多样性与包容性, 增强能力, 组织结构, 解决复杂问题, 个人发展, 设计思维, 可持续发展, 社区发展, 以人为本的设计
初级 · 课程 · 1-3 个月

IE Business School
您将获得的技能: 消费者行为, 产品战略, 营销策略, 目标市场, 价值主张, 同行评审, 营销, 数据分析, 市场调查, 案例研究, 业务规划, 创建调查, 营销策划, 产品营销, 调查, 营销传播, 营销渠道, 研究设计, 市场分析, 商业研究
初级 · 专项课程 · 3-6 个月

您将获得的技能: Email Marketing, Paid media, Order Fulfillment, Media Planning, Social Media Campaigns, Social Media, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Content Creation, E-Commerce, Target Audience, Customer Relationship Management, Customer Retention, Marketing Analytics, Campaign Management
初级 · 专业证书 · 3-6 个月