
Fractal Analytics
您将获得的技能: 仪表板, 商业智能, 交互式数据可视化, 数据可视化软件, 数据分析, Power BI, 数据转换, 数据叙事, 关键绩效指标 (KPI), 微软Excel, 数据建模, 数据可视化, Data Analysis 表达式(DAX), 业务报告, 数据清理
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 客户数据管理, 沟通, 时间管理, 客户服务, 数据输入, 个人发展, 情绪商数, 解决客户投诉, 团队合作, 问候客户, 客户咨询, 语言交流技能, 性能指标, 解决问题, 呼入电话, 成长意识, 降级技巧
初级 · 课程 · 1-3 个月

您将获得的技能: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
中级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 客户参与, 客户服务, 数据完整性, 业务流程自动化, 潜在客户开发, 数据安全, 客户关系管理 (CRM) 软件, 自动化, 工艺设计, 基于角色的访问控制(RBAC), Salesforce, 工作流程管理, 云计算, 数据管理, 业务报告, 数据维护, 移动安全
初级 · 课程 · 1-4 周

您将获得的技能: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Negotiation, Sales Training, Sales Strategy, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, Data-Driven Decision-Making
初级 · 课程 · 1-4 周

Universitat Autònoma de Barcelona
您将获得的技能: Legal Technology, Payment Systems, Blockchain, Personally Identifiable Information, digital literacy, Law, Regulation, and Compliance, Digital Assets, E-Commerce, General Data Protection Regulation (GDPR), Information Privacy, Cyber Governance, Internet Of Things, Legal Risk, Regulation and Legal Compliance, FinTech, Commercial Laws, Robotics, Contract Compliance, Tax, Cryptography
初级 · 课程 · 1-3 个月

您将获得的技能: Social Media Management, Social Media, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Online Advertising, Social Media Campaigns, Pay Per Click Advertising, Content Creation, Customer Retention, Instagram, Paid media, Customer Relationship Building, E-Commerce, Digital Marketing, TikTok, Keyword Research, Strategic Marketing, Brand Marketing
初级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: Presentations, Canva (Software), Sales Presentation, Data Visualization, Graphic Design, Content Creation
中级 · 指导项目 · 不超过 2 小时

Tecnológico de Monterrey
您将获得的技能: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research
初级 · 课程 · 1-4 周

您将获得的技能: Canva (Software), Promotional Strategies, Developing Training Materials, Marketing Materials, Design Elements And Principles, Marketing Collateral, Promotional Materials, Product Promotion, Creative Design, Design, Graphic and Visual Design, Product Planning, Product Knowledge, Graphic Design, Selling Techniques, Sales
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Facebook, Order Management, Order Fulfillment, Marketing, Product Marketing, Sales, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media
初级 · 指导项目 · 不超过 2 小时