客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

您将获得的技能: ASP.NET, Database Development, Database Management, Object-Relational Mapping, Back-End Web Development, Full-Stack Web Development, C# (Programming Language), Database Design, Application Frameworks, Authorization (Computing), Model View Controller, Authentications, Data Modeling, Data Migration, Data Mapping, Business Logic, Software Design Patterns, Data Validation
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Performance Analysis, Social Media Strategy, Social Media, Content Marketing, Customer Insights, Target Market, Digital Media Strategy
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Cyber Threat Hunting, Cybersecurity, Anomaly Detection, Cyber Security Strategy, Threat Detection, Cyber Security Policies, Security Management, Network Analysis, AI Security, Network Security, Network Monitoring, NIST 800-53, Network Protocols, Cloud Security
中级 · 课程 · 1-3 个月

University of Colorado System
您将获得的技能: Video Game Development, Game Design, Scripting Languages, Object Oriented Programming (OOP), Computational Logic, Data Structures, Computer Programming, Debugging
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Bayesian Statistics, Statistical Inference, Statistical Modeling, Predictive Analytics, Statistical Methods, Data Ethics, Data Science, Probability, Regression Analysis, Probability Distribution, Calculus
中级 · 课程 · 1-3 个月

您将获得的技能: Load Balancing, Cloud Computing Architecture, Virtual Networking, Event Monitoring, Identity and Access Management, Key Management
中级 · 课程 · 1-3 个月

Minnesota State University, Mankato
您将获得的技能: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, Communication, Report Writing, Organizational Structure, Proposal Development, Artificial Intelligence, Procedure Development, Training Programs, Target Audience, Generative AI, Self-Awareness
初级 · 课程 · 1-3 个月

您将获得的技能: Amazon Web Services, Cloud Deployment, Application Deployment, Amazon S3, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Integration Testing, Cloud Services, Software Testing
中级 · 课程 · 1-4 周

您将获得的技能: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI
初级 · 课程 · 1-4 周

您将获得的技能: C# (Programming Language), Data Validation, Integrated Development Environments, Debugging
中级 · 指导项目 · 不超过 2 小时

Scrimba
您将获得的技能: Application Deployment, Continuous Deployment, Web Development Tools, Continuous Delivery, Release Management, React.js, Vue.JS, Code Review
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Gemini, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies
初级 · 课程 · 1-4 周