客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Google Cloud Platform, Cloud Infrastructure, Kubernetes, Cloud Deployment, Infrastructure As A Service (IaaS), Model Deployment, Application Deployment, Network Performance Management, Cloud Engineering, AI Orchestration, Containerization, Performance Tuning, Network Planning And Design, Distributed Computing, System Configuration
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Google Cloud Platform, Generative AI Agents, Agentic Workflows, Enterprise Security, Case Studies, Large Language Modeling, Cloud-Based Integration, Authentications, Data Access, Enterprise Application Management, Prompt Engineering, Authorization (Computing), Data Processing
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Prompt Engineering, Microsoft Copilot, AI Workflows, AI Enablement, Generative AI Agents, Model Deployment, No-Code Development, Performance Tuning, Business Logic, Application Deployment, Scalability, Data Integration, User Feedback
中级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Hybrid Cloud Computing, Cloud-Based Integration, Cloud Computing, Key Management, Session Initiation Protocols, Network Troubleshooting, Network Monitoring, Cloud Security, Collaborative Software, Systems Integration, Live Streaming, Telecommunications, Encryption, Communication Systems
初级 · 课程 · 1-4 周

University of California, Santa Cruz
您将获得的技能: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science
初级 · 课程 · 1-3 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
初级 · 专项课程 · 3-6 个月

您将获得的技能: User Acceptance Testing (UAT), Product Requirements, LLM Application, User Requirements Documents, Acceptance Testing, AI Product Strategy, Large Language Modeling, User Story, Functional Requirement, Functional Testing, Business Requirements, Scenario Testing, Requirements Analysis, Risk Management Framework, Key Performance Indicators (KPIs), Technical Communication
中级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Sales Presentations, User Research, Problem Management, Customer Insights, New Product Development, Market Opportunities, Value Propositions, Market Analysis, Competitive Analysis
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon CloudWatch, Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Cloud Infrastructure, Data Migration, Cloud Management, MySQL, Virtual Private Networks (VPN), Virtual Networking, Cloud Security, Database Management, Systems Administration, Network Security, Resource Management, Performance Analysis
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Prompt Engineering, Google Gemini, Responsible AI, Generative AI, Google Workspace, Google Cloud Platform, AI Workflows, AI Enablement, AI Orchestration, AI Product Strategy, Productivity Software, Large Language Modeling, Strategic Planning, Artificial Intelligence, Unstructured Data, Cloud Platforms, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Collaboration
初级 · 专项课程 · 3-6 个月

您将获得的技能: Databricks, Data Lakes, Data Transformation, Data Quality, Data Governance, Data Pipelines, Real Time Data, Data Warehousing, Data Management, Terraform, Data Validation, Apache Spark, Data Integrity, Data Storage, CI/CD, Cloud Computing, Scalability, Data Security
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Google Cloud Platform, Google Workspace, Agentic Workflows, AI Workflows, Data Access, AI Enablement, Generative AI Agents, Cloud Security, LLM Application, Data Management, Data Integration, AI Security
初级 · 课程 · 1-3 个月