您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
中级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Stakeholder Engagement, Program Management, Stakeholder Management, Change Management, Strategic Leadership, Product Roadmaps, Leadership, Leadership and Management, Organizational Change, Organizational Strategy, Project Management Office (PMO), Project Management, Innovation, Digital Transformation, Decision Making
初级 · 课程 · 1-3 个月

您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
中级 · 课程 · 1-4 周

University of Toronto
您将获得的技能: 系统架构, 数学建模, 安全保障, 计算机硬件, 控制系统, 硬件架构, 自动化, 软件架构, 机械, 模拟和模拟软件
高级设置 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Workflow Analysis, Performance Analysis, Business Process Management, Return On Investment, Customer Analysis, Resource Utilization, Customer experience improvement
中级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Data-Driven Decision-Making, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Real Time Data, Augmented and Virtual Reality (AR/VR), Forecasting, Content Management, Media Relations, Artificial Intelligence, Price Negotiation
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Data Storytelling, Digital Transformation, Data Presentation, Data Visualization, Data-Driven Decision-Making, Business Transformation, Persuasive Communication, Employee Engagement, Data Strategy, Customer experience strategy (CX), Data Science, Storytelling, Applied Machine Learning, Influencing, Agile Methodology, Analytics, Business Analytics, Business Modeling, Data Quality, Stakeholder Communications
初级 · 专项课程 · 3-6 个月

Erasmus University Rotterdam
您将获得的技能: 可持续发展, Regulation and Legal Compliance, 问责制, 社区发展, 计划评估, 利益相关者的参与, 宣传, 战略伙伴关系, 公共政策, 筹资, 管理, 法律风险, 政策制定
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy
初级 · 课程 · 1-4 周

您将获得的技能: Control Systems, Computer Vision, Image Analysis, Automation, Embedded Software, Simulations, Systems Architecture, Deep Learning, Virtual Environment, Software Architecture, Scenario Testing, Global Positioning Systems, Predictive Modeling, Computer Hardware, Estimation, Real Time Data
中级 · 课程 · 1-3 个月

您将获得的技能: Instagram, Drive Engagement, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development, Content Development and Management
初级 · 课程 · 1-4 周