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  • Customer Support

个结果,搜索词为 "customer support"


  • C

    Coursera

    Customer Support digital transformation with HubSpot

    您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development

    4.9
    评分, 4.9 星,最高 5 星
    ·
    14 条评论

    初级 · 指导项目 · 不超过 2 小时

  • 状态:新
    新
    状态:预览
    预览
    A

    AI CERTs

    Customer Service with AI

    您将获得的技能: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Responsible AI, Personalized Service, Customer Support, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Generative AI Essentials for Customer Service

    您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Generative AI for Customer Experience Optimization

    您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

    中级 · 课程 · 1-4 周

  • P

    Packt

    Apple Support Pro Certification Guide (SUP-2026)

    您将获得的技能: Knowledge of Apple Software, Knowledge of Apple Hardware, User Accounts, Technical Support and Services, User Provisioning, Configuration Management, Virtual Private Networks (VPN), VPN Clients, Authentications, AI literacy, Data Sharing

    中级 · 课程 · 3-6 个月

  • 状态:预览
    预览
    C

    Coursera

    Technical Troubleshooting: Diagnostics, Networks, Customers

    您将获得的技能: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis

    5
    评分, 5 星,最高 5 星
    ·
    9 条评论

    初级 · 课程 · 1-4 周

  • P

    Packt

    Apple Certified Support Professional macOS 11

    您将获得的技能: Apple Service Certification, Apple software proficiency, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, Apple Hardware proficiency, File Management, Operating System Administration, System Configuration, File Systems, Technical Support, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, User Provisioning, Network Administration

    中级 · 课程 · 1-3 个月

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 한국어

    您将获得的技能: Product Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Record Keeping, Information Privacy, Data Cleansing

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 3

    您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Linux Servers, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Service Management, Network Protocols

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    J

    Johns Hopkins University

    医疗保健数据安全、隐私和合规性

    您将获得的技能: 云计算, 网络攻击, 数据安全, 医疗隐私, 医疗记录, 医疗程序与法规, 加密, 医疗保健行业知识, 健康技术, 信息隐私, 健康信息学, Encryption, 个人身份信息, 健康信息管理, 遵守《健康保险可携性与责任法案》(HIPAA), 安全意识, 云安全, 患者安全

    4.8
    评分, 4.8 星,最高 5 星
    ·
    462 条评论

    初级 · 课程 · 1-4 周

  • 状态:预览
    预览
    C

    Coursera

    GenAI for Customer Service Representatives

    您将获得的技能: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

    4.9
    评分, 4.9 星,最高 5 星
    ·
    8 条评论

    初级 · 课程 · 1-4 周

  • 状态:预览
    预览
    C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    您将获得的技能: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation

    4
    评分, 4 星,最高 5 星
    ·
    12 条评论

    初级 · 课程 · 1-4 周

1…567…422

总之,以下是 10 最受欢迎的 customer support 课程

  • Customer Support digital transformation with HubSpot: Coursera
  • Customer Service with AI: AI CERTs
  • Generative AI Essentials for Customer Service: Edureka
  • Generative AI for Customer Experience Optimization: Edureka
  • Apple Support Pro Certification Guide (SUP-2026): Packt
  • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera
  • Apple Certified Support Professional macOS 11: Packt
  • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
  • CompTIA Linux+ XK0-005: Unit 3: Pearson
  • 医疗保健数据安全、隐私和合规性: Johns Hopkins University

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