
Microsoft
您将获得的技能: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Email Automation, Microsoft Outlook, Sales Process, Personalized Service, Customer Communications Management, Microsoft 365, Calendar Management, AI Enablement, Company, Product, and Service Knowledge, Negotiation, Customer Relationship Building
初级 · 课程 · 1-4 周

您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
中级 · 课程 · 1-4 周

SkillUp
您将获得的技能: 沟通, 竞争分析, 商业开发, 战略传播, 利益相关者管理, 产品生命周期管理, 产品战略, 利益相关者的参与, 创新, 新产品开发, 产品管理, 管理团队, 团队建设, 产品规划, 市场分析
初级 · 课程 · 1-3 个月

您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment
中级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Salesforce, Cloud Applications, Email Automation, Data Management
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: 销售开发, 销售支持, 潜在客户开发, Salesforce, 销售业务, 数据导入/导出, 客户关系管理 (CRM) 软件, 销售流程, 销售管道, 营销活动经理, 数据清理
初级 · 课程 · 1-4 周

您将获得的技能: Business Analysis, Analysis, Business Process, Business Requirements, Requirements Elicitation, Stakeholder Engagement, Requirements Management, Customer Relationship Management, Risk Management
高级设置 · 课程 · 1-4 周

您将获得的技能: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Customer Data Management, Business Process Automation, Automation, Analytics, Predictive Modeling
中级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 身份和访问管理, 数据安全, 用户账户, 自动化, 仪表板, Salesforce, 业务过程, 数据管理, Data Management, 数据导入/导出, 业务流程自动化, 数据建模, 数据整合, 业务报告, 云计算, 数据清理, 数据质量
初级 · 课程 · 1-4 周
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周