
University of Maryland, College Park
您将获得的技能: 新产品开发, 用户体验设计, 概念设计, 产品测试, Agile 方法论, 设计思维, 产品管理, 原型设计, 线框设计, 项目管理, 产品设计, 产品开发
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 业务建模, 成本效益分析, 工艺设计, 企业战略, 网络安全, AI 赋能, Agile 方法论, 设计思维, 信息技术, 技术交流, 项目组合管理, 技术战略, 商业分析
初级 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Point of Sale, Shipping and Receiving, Process Optimization
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
中级 · 课程 · 1-4 周

University of Cambridge
您将获得的技能: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Empathy, Creativity, Collaboration
初级 · 课程 · 1-3 个月

您将获得的技能: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
混合 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), AI Personalization, Internet Of Things, Customer Engagement, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Telecommunications, Artificial Intelligence, Network Performance Management, Wireless Networks, Generative AI Agents, Emerging Technologies, Computer Networking, Network Architecture, Network Protocols, Digital Communications, Communication, System Design and Implementation
高级设置 · 课程 · 1-3 个月

您将获得的技能: Brand Loyalty, Personalized Service, Employee Surveys, Contextual Advertising
初级 · 课程 · 1-4 周

您将获得的技能: Sales Enablement, Personal Development, Empowerment, Employee Coaching, Coaching, Knowledge Transfer, Sales Management, Agile Methodology, Team Building, Self-Awareness, Sales Training, Collaboration, Diversity Awareness, Cultural Sensitivity, Virtual Teams, Resilience, Team Motivation, Sales, People Development, AI Enablement
初级 · 课程 · 1-4 周

您将获得的技能: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周