您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 营销策略, 客户体验战略(CX), 竞争分析, 品牌战略, 市场趋势, 消费者行为, 企业战略, 创新, 品牌忠诚度, 客户洞察, 全球营销, 电子商务, 商品展示, 零售店运营
初级 · 课程 · 1-4 周

您将获得的技能: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 定量研究, 新产品开发, 市场调查, 预测, 技术解决方案, 设计思维, 数据收集, 目标市场, 消费者行为, 产品管理, 创新, 客户洞察, 需求评估, 分析, 市场分析, 产品开发
混合 · 课程 · 1-3 个月

AI Business School
您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation
初级 · 专项课程 · 1-3 个月

您将获得的技能: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Consumer Behaviour, Predictive Analytics, Business Strategy
中级 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 改善客户体验, 客户支持, 人际沟通, 用户关系管理, 客户服务, 批判性思维和解决问题, 解决客户投诉, 技术支持与服务, 流程管理, 解决问题, 沟通, 问候客户, 客户参与, 同理心, 服务台支持
初级 · 课程 · 1-3 个月
您将获得的技能: Energy and Utilities, Mathematical Modeling, Predictive Analytics, Google Gemini, Data-Driven Decision-Making, Forecasting, Analytics, Electrical Systems, Data Analysis, Capacity Management, 3D Modeling, Simulation and Simulation Software, Simulations, Sustainable Technologies, Time Series Analysis and Forecasting, Facility Management, Data Visualization, Artificial Intelligence, Search Engine Optimization
中级 · 课程 · 1-4 周

您将获得的技能: Demand Planning, Customer Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Data Analysis, Predictive Modeling, R Programming, Data Visualization
中级 · 指导项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: 改善客户体验, 新产品开发, 产品战略, 市场调查, 客户体验战略(CX), 角色开发, 商业研究, 设计思维, 消费者行为, 创新, 产品管理, 客户洞察, 需求评估, 产品开发, 用户研究, 流程制图, 案例研究
初级 · 课程 · 1-3 个月