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ServiceNow 课程

ServiceNow 课程可以帮助您学习 IT Service 管理、工作流自动化、Incident Management 和 Change Management 流程。您可以掌握配置 ServiceNow 应用程序、创建报告和 Dashboard 以及集成第三方工具的技能。许多课程介绍了 ServiceNow 的平台功能,如用于应用程序开发的 ServiceNow Studio 和用于数据解析的性能解析工具,使您能够在实际环境中应用所学知识。


热门 ServiceNow 课程和认证


  • P

    Packt

    SLIs and SLOs Demystified

    您将获得的技能: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Application Performance Management, Performance Measurement, Business Metrics, Continuous Monitoring, Operational Performance Management, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Prioritization, Business Leadership

    中级 · 课程 · 3-6 个月

  • S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration, Empathy

    4.4
    评分, 4.4 星,最高 5 星
    ·
    12 条评论

    初级 · 课程 · 1-4 周

  • S

    SkillUp

    Generative AI: Transform Your Customer Support Career

    您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct

    4.9
    评分, 4.9 星,最高 5 星
    ·
    49 条评论

    中级 · 课程 · 1-4 周

  • P

    Packt

    5S - Become a Certified 5S Specialist

    您将获得的技能: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing

    4.9
    评分, 4.9 星,最高 5 星
    ·
    10 条评论

    中级 · 课程 · 1-3 个月

  • P

    Packt

    Service Integration and Management (SIAM) Foundation

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Service Level Agreement, Supplier Relationship Management, Organizational Structure, Cross-Functional Collaboration, Governance, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Lean Methodologies

    初级 · 课程 · 1-3 个月

  • G

    Google Cloud

    Serverless Data Processing with Dataflow en Español

    您将获得的技能: Dataflow, Data Pipelines, Serverless Computing, Data Processing, Apache Kafka, Cloud Security, Identity and Access Management, Performance Tuning, Data Integrity, Maintainability, Real Time Data, Data Transformation, Debugging, System Monitoring, CI/CD, Containerization, Unit Testing, Data Storage Technologies, SQL, Scalability

    中级 · 专项课程 · 3-6 个月

  • A

    Amazon Web Services

    Serverless Architectures on AWS

    您将获得的技能: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Amazon Web Services, API Gateway, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Cloud Deployment, Authentications, Amazon S3, Automation, Amazon DynamoDB, Scalability

    4.9
    评分, 4.9 星,最高 5 星
    ·
    21 条评论

    初级 · 课程 · 1-4 周

  • L

    Logical Operations

    CCNA: Wireless Networking and IP Services

    您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Network Protocols, Network Administration, TCP/IP, Wireless Networks, General Networking, Network Architecture, Network Infrastructure, System Configuration, Computer Networking

    混合 · 课程 · 1-4 周

  • W

    Whizlabs

    GCP: Compute Services

    您将获得的技能: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Management, Application Deployment, Virtual Machines, Containerization, Load Balancing, Command-Line Interface

    中级 · 课程 · 1-4 周

  • S

    SkillUp

    Managing Identity Services using AD DS and Microsoft Entra

    您将获得的技能: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud-Based Integration, User Accounts, Multi-Factor Authentication, System Configuration

    中级 · 课程 · 1-4 周

  • S

    Simplilearn

    Generative AI in Customer Service Operations Training

    您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security

    初级 · 课程 · 1-4 周

  • L

    Logical Operations

    ITIL 4 Awareness

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations

    混合 · 课程 · 1-4 周

1…456…9

总之,以下是 10 最受欢迎的 servicenow 课程

  • SLIs and SLOs Demystified: Packt
  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • Generative AI: Transform Your Customer Support Career: SkillUp
  • 5S - Become a Certified 5S Specialist: Packt
  • Service Integration and Management (SIAM) Foundation: Packt
  • Serverless Data Processing with Dataflow en Español: Google Cloud
  • Serverless Architectures on AWS: Amazon Web Services
  • CCNA: Wireless Networking and IP Services: Logical Operations
  • GCP: Compute Services: Whizlabs
  • Managing Identity Services using AD DS and Microsoft Entra: SkillUp

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