
National Taiwan University
您将获得的技能: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
初级 · 课程 · 1-3 个月

您将获得的技能: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Platforms, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Release Management, Cloud Storage, Disaster Recovery, Automation
初级 · 课程 · 1-4 周

Voxy
您将获得的技能: 沟通, 客户服务, 客户咨询, 语法, 写作, 电话技能, 客户沟通管理, 语言交流技能, 解决客户投诉, 英语, 产品知识, 问候客户, 商务写作, 词汇, 口头表达
混合 · 课程 · 1-3 个月

Pearson
您将获得的技能: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation
中级 · 课程 · 1-4 周

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation
初级 · 课程 · 1-4 周

University of Alberta
您将获得的技能: JSON, 安卓开发, 面向服务的架构, 微服务, 网络开发, 还原式 API, 网络应用, 简单对象访问协议(SOAP), 软件架构, API 设计, 网络服务
中级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
中级 · 课程 · 1-4 周

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Technical Services, Enterprise Architecture, Managed Services, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Release Management, Incident Management, Service Level
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google 云端平台, 技术交流, 身份和访问管理, 服务水平, 技术支持, 云服务, 问题跟踪, 最终用户培训和支持, 事件管理, 产品支持, 数据清理
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 建立客户关系, 呼出电话, 降级技巧, 客户服务, 冲突管理, 呼叫中心经验, 客户支持, 解决客户投诉, 面试技巧, 解决问题, 专业精神, LinkedIn, 呼入电话
初级 · 课程 · 1-4 周

École Nationale des Ponts et Chaussées
您将获得的技能: 精益生产, 精益方法, 过程分析, 持续改进流程, 竞争情报, 运行效率, 价值评估工程, 商业技术, 质量控制, 流程改进, 尽量减少废物, 改善服务, 业务转型, 制造 Operator
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 情绪商数, 客户数据管理, 客户服务, 客户咨询, 时间管理, 呼叫中心经验, 解决客户投诉, 降级技巧, 解决问题, 语言交流技能, 问候客户, 个人发展, 数据输入, 成长意识, 团队合作, 性能指标, 呼入电话
初级 · 课程 · 1-3 个月