餐厅管理课程可以帮助您学习卓越的客户服务、库存控制、员工培训和财务管理。您可以掌握菜单规划、成本分析和有效营销策略方面的技能。许多课程都会介绍一些工具,如销售点系统、日程安排软件和库存管理应用程序,这些都有助于简化操作和提升用餐体验。

University of Minnesota
您将获得的技能: 人力资源, 薪酬管理, 工业与组织心理学, 人员管理, 劳动法, 人力资本, 人力资源战略, 员工绩效管理, 资源管理, 员工参与
混合 · 课程 · 1-4 周

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
中级 · 专项课程 · 3-6 个月

Duke University
您将获得的技能: Compensation Analysis, Meeting Facilitation, Performance Review, Staff Management, Safety Training, Strategic Leadership, Prioritization, Human Resources, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Time Management, Organizational Strategy, Human Resource Management, Organizational Skills, Stakeholder Management, Strategic Planning, Business Metrics, Leadership
初级 · 专项课程 · 1-3 个月

Starweaver
您将获得的技能: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Hospitality and Food Services, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
中级 · 专项课程 · 1-3 个月

University of Minnesota
您将获得的技能: 性能审查, 文化, 组织效能, 建设性反馈, 设定目标, 绩效考核, 人员管理, 绩效管理, 员工绩效管理, 员工参与
混合 · 课程 · 1-4 周

HRCI
您将获得的技能: 组织效能, 冲突管理, 员工管理, 绩效管理, 沟通策略, 绩效考核, 员工关系, 政策制定, 多样性与包容性, 组织结构, 商业道德, 人力资源战略, 员工绩效管理, 员工参与, 人力资源政策, 业务连续性
初级 · 课程 · 1-4 周

EDHEC Business School
您将获得的技能: Hospitality Management, Hospitality, Guest Relations, Leadership, Customer Service, Leadership Development, Personalized Service, Operational Excellence, Talent Management, Customer Insights, Sustainable Business, Sustainability Standards, Consumer Behaviour, Experience Design
初级 · 课程 · 1-3 个月

University of California, Irvine
您将获得的技能: 预测, 数据收集, 利益相关者的参与, 供应链规划, 订单管理, Excel 公式, 需求规划, 数据管理, Data Management, 运营管理, 仓库管理, 服务水平, 库存管理, 物流管理, 业务, 库存控制, 微软Excel, 库存会计, 客户数据管理, 供应链管理
中级 · 课程 · 1-4 周

Politecnico di Milano
您将获得的技能: 项目管理, 成本管理, 预测, 项目风险管理, 项目控制, 项目关闭, 规划, 风险分析, 性能指标, 企业管理, 成本控制, 风险缓解, 挣值管理
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 项目管理, 自我意识, 管理团队, 道德标准与行为, 情绪商数, 项目管理生命周期, 决策, 可信度, 业务领导, 业务沟通, 团队领导, 领导与管理, 领导力培养, 瀑布法, 组织领导力, 商业道德
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
中级 · 课程 · 1-4 周