
您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 安全和安保, 信息隐私, 协作软件, 最终用户培训和支持, 教育软件和技术, 规划, 沟通策略, 教学设计, 系统配置, 虚拟环境
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: AWS Kinesis, Amazon Web Services, Image Analysis, Applied Machine Learning, Live Streaming, Real Time Data, Computer Vision, Internet Of Things
初级 · 课程 · 1-4 周

您将获得的技能: Content Performance Analysis, Generative AI, Earned Media, Web Content, Prompt Engineering, Keyword Research, AI Personalization, Search Engine Optimization, Shared Media, Content Creation, Content Strategy, Content Marketing, Public Relations, Owned Media, ChatGPT, Copywriting, No-Code Development
初级 · 课程 · 1-3 个月
University of Michigan
您将获得的技能: 创新, 经济学, 数学建模, 网络分析, 系统思考, 市场动态, 战略思维, 解决复杂问题, 概率, 社会科学, 批判性思维, 战略决策, 决策
中级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Amazon Web Services, Amazon S3, Technical Communication
初级 · 课程 · 1-4 周

Berklee
您将获得的技能: 创造力, 自动化, 文件管理, 音乐, 技术支持, 编辑
初级 · 课程 · 1-4 周

University of Pittsburgh
您将获得的技能: 法律, 工作场所的包容性, 多样性意识, 文化, 多样性与包容性, 社会科学, 文化多样性, 社会学
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
中级 · 专项课程 · 1-3 个月