
University of Pittsburgh
您将获得的技能: 残疾, 多元化培训, 教育材料, 案例研究, 教育软件和技术, 网页内容无障碍导则, 高等教育, 教学设计, 教育与培训, 学生支持与服务, 多样性、平等和包容倡议, 适应性设备, 学生服务, 多样性意识
混合 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
初级 · 课程 · 1-4 周
Coursera
您将获得的技能: 人工智能工作流程, 风险缓解, 数据驱动决策, 风险管理, 负责任的人工智能, 生成式人工智能, 管理, 法律技术, 及时工程, 业务流程自动化, 法律风险, 风险管理框架, 法律, 自动化, 数据伦理, 法律战略, 合规管理, 分析, Prompt Engineering, 人工智能扫盲
高级设置 · 课程 · 1-4 周

SkillUp
您将获得的技能: 改善客户体验, 客户支持, 负责任的人工智能, 生成式人工智能, 道德标准与行为, 程序开发, 及时工程, 标准操作程序, 生成式人工智能代理, 客户分析, 人工智能个性化, 客户洞察, 产品支持, 个性化服务, 自动化, 人工智能集成, Prompt Engineering
中级 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Trustworthiness, Team Building, Team Management, Team Collaboration, Team Oriented, Team Leadership, Rapport Building, Teamwork, Honesty, Relationship Building, Empathy, Professional Development, People Development, Storytelling, Mindfulness
初级 · 课程 · 1-4 周

Fortinet, Inc.
您将获得的技能: Network Support, Network Troubleshooting, Firewall, Network Monitoring, Technical Support and Services, Network Security, Virtual Private Networks (VPN), Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, Security Software, System Configuration, Cybersecurity, Memory Management, Malware Protection
中级 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 客户支持, 改善客户体验, 交流, 解决问题, 同理心, 服务台支持, 电话技能, 服务管理, 技术支持与服务, 批判性思维和解决问题, 业务支持系统, 客户服务, 服务水平, 流程管理, 解决客户投诉, 个人属性, 问候客户, 客户参与
初级 · 课程 · 1-3 个月

您将获得的技能: Knowledge of Apple Software, User Accounts, Knowledge of Apple Hardware, User Provisioning, AI literacy, Authentications, Data Sharing
中级 · 课程 · 3-6 个月

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, Compliance Training, AI Integrations
初级 · 课程 · 1-4 周

您将获得的技能: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines
中级 · 课程 · 1-4 周
您将获得的技能: Compensation Management, Compensation Analysis, Compensation Strategy, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, AI literacy, Labor Compliance, Generative AI Agents, Analysis, AI Integrations
中级 · 课程 · 1-4 周