
Amazon Web Services
您将获得的技能: 客户支持, 根源分析, 云计算, 云基础设施, 网络故障排除, 亚马逊网络服务, 亚马逊 S3, 数据安全, 亚马逊弹性计算云 Computing, 情景测试, 虚拟网络化, 系统支持, 客户分析, 需求分析, AWS 身份和访问管理 (IAM), 系统监控, 无服务器计算, 技术咨询, 云存储, 技术支持
初级 · 课程 · 1-4 周

PwC India
您将获得的技能: 合规审计, 法律, 商业风险管理, 旁听, 金融监管, 法律风险, 税收, 风险缓解, 诉讼支持, 税务合规, 监管合规, 税法, 标准操作程序
初级 · 课程 · 1-4 周
您将获得的技能: Prompt Engineering, Risk Management Framework, Legal Technology, Responsible AI, Legal Risk, Risk Mitigation, Generative AI, Compliance Management, Risk Management, Business Process Automation, Automation, Data Ethics, Law, Regulation, and Compliance, Analytics, Governance, Data-Driven Decision-Making
高级设置 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Education Software and Technology, Microsoft Office
初级 · 指导项目 · 不超过 2 小时

University of Virginia Darden School Foundation
您将获得的技能: 客户支持, Prompt Engineering, 自助服务技术, 改善客户体验, ChatGPT, 客户参与, 生成式人工智能, 提高绩效, 性能分析, 客户服务, 个性化服务, AI 个性化服务
初级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Desktop Support, Generative AI, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Automation
初级 · 课程 · 1-4 周

您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
初级 · 课程 · 1-4 周

您将获得的技能: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation
初级 · 课程 · 1-4 周

您将获得的技能: Network Troubleshooting, Network Monitoring, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周