
您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
初级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 医疗隐私, 云计算, 患者安全, Encryption, 信息隐私, 个人身份信息, 医疗保健, 数据安全, 安全意识, 医疗程序和 Regulator, 健康信息管理, 网络攻击, 遵守《健康保险便携性和责任法案》(HIPAA), 医疗记录
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 医疗隐私, 技术支持, 病人沟通, 问题跟踪, 电子病历, 医疗保健行业知识, 最终用户培训和支持, 健康信息管理, 桌面支持, 服务台支持, 信息技术, 健康信息学
初级 · 课程 · 1-4 周

您将获得的技能: 技术支持, 网络安全, 问题跟踪, 客户服务, 网络故障排除, 计算机硬件, 数据存储, 技术支持与服务, 最终用户培训和支持, 系统支持, 云计算, 通用网络, 硬件故障排除, 桌面支持, 云存储, 操作系统, 云安全, 云服务
中级 · 课程 · 1-3 个月

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时

IBM
您将获得的技能: 沟通, 专业发展, 技术支持, 技术交流, 系统支持, 技术支持与服务, 服务台支持, 语言交流技能, 专业精神, 解决问题, 桌面支持, 面试技巧, 专业网络
混合 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
初级 · 课程 · 1-4 周

您将获得的技能: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
初级 · 课程 · 1-4 周