
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics
★ 4.6 (52) · 初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 交流, 出纳, 向上销售, 客户支持, 同理心, 解决客户投诉, 交叉销售, 冲突管理, 销售技巧, 积极倾听, 呼叫中心经验, 客户服务, 产品知识, 问候客户, 零售店运营, 团队导向, 零售销售, 时间管理, 事务处理, 降级技巧
★ 4.6 (457) · 初级 · 专业证书 · 3-6 个月

IBM
您将获得的技能: 生成式人工智能, 专业网络, 云部署, 云安全, 数据存储, 信息技术, 云计算, 网络安全, 客户服务, 云计算架构, 技术支持与服务, 技术支持, 生成式人工智能代理, IT 服务管理, 系统开发生命周期, 云基础设施, 数据库管理, 云服务, 硬件故障排除, 外围设备
★ 4.7 (1.2万) · 初级 · 专业证书 · 3-6 个月

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
★ 4.8 (6818) · 初级 · 专业证书 · 3-6 个月

Alex Genadinik
您将获得的技能: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration
混合 · 课程 · 1-4 周

您将获得的技能: Client Services, Loyalty Programs, Customer Retention, Relationship Management, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Conversion Funnel Analysis, Performance Analysis, Customer Insights, Presentations
★ 4.8 (5999) · 初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
★ 4.8 (248) · 初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 社交媒体, 出纳, 客户咨询, 记录保存, 电子商务, 建立客户关系, 现金处理, 客户服务, 团队导向, 付款处理和收款, 支付系统, 数据录入, 事故报告, 零售销售, 客户数据管理, 跨职能合作, 零售店运营, 事务处理, 时间管理, 销售点
★ 4.8 (37) · 初级 · 课程 · 1-3 个月
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 交流, 客户参与, 面试技巧, 专业精神, 解决客户投诉, 语言交流技能, 建立客户关系, 电话技能, 冲突管理, 解决问题, 客户服务, 呼叫中心经验, 呼入电话, 降级技巧
★ 4.8 (65) · 初级 · 课程 · 1-4 周

您将获得的技能: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
★ 5 (9) · 初级 · 课程 · 1-4 周