University of Illinois Urbana-Champaign
您将获得的技能: 打造品牌, 营销分析, 产品规划, 消费者行为, 目标市场, 价值主张, 促销策略, 进入市场战略, 营销策略与技巧, 市场分析, 品牌管理, 营销, 营销策划, 客户洞察
攻读学位
初级 · 课程 · 1-3 个月

Vanderbilt University
您将获得的技能: LLM Application, Large Language Modeling, Project Planning, ChatGPT, Risk Analysis, Timelines, Project Risk Management, Performance Metric, Project Schedules, Project Management, Prompt Engineering, Smart Goals, Work Breakdown Structure, Generative AI, Project Documentation, Dependency Analysis, Analysis, Decision Making
混合 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 管理团队, 谈判, 人际沟通, 战略传播, 专业网络, 可信度, 建立关系, 沟通策略, 沟通, 语言交流技能, 创新, 个人发展, 影响, 合同谈判, 说服沟通, 乐观主义, 业务沟通, 积极倾听, 主动性和领导力, 成长意识
初级 · 专项课程 · 3-6 个月

您将获得的技能: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)
初级 · 课程 · 1-4 周
University of Pennsylvania
您将获得的技能: 品牌战略, 打造品牌, 营销分析, 客户体验战略(CX), 战略营销, 目标市场, 消费者行为, 进入市场战略, 营销策略与技巧, 营销, 营销传播, 客户洞察
混合 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 新产品开发, 用户关系管理, 市场调查, 商业策略, 客户体验战略(CX), 设计思维, 消费者行为, 用户反馈, 客户分析, 创新, 服务设计, 案例研究, 产品开发, 客户洞察
初级 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
初级 · 专项课程 · 1-3 个月

Vanderbilt University
您将获得的技能: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Collaborative Software, Brainstorming, Meeting Facilitation, Technical Documentation, Report Writing, Team Oriented, Document Control, Communication Strategies
初级 · 课程 · 1-4 周
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
中级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 营销策略, 客户体验战略(CX), 竞争分析, 品牌战略, 市场趋势, 消费者行为, 企业战略, 创新, 品牌忠诚度, 客户洞察, 全球营销, 电子商务, 商品展示, 零售店运营
初级 · 课程 · 1-4 周