Customer Analysis

客户分析是对客户购买习惯和需求的评估,旨在改善业务关系、促进销售和提高客户满意度。Coursera 的客户分析技能目录将引导您了解和预测客户行为和购买模式。您将学习如何细分和定位客户,如何分析客户数据以获得有价值的见解、建立客户档案以及预测未来的购买行为。本课程将为您提供必要的工具,帮助您制定更有效的营销策略,改进产品开发,并最终提高企业盈利能力。
40凭据
3个在线学位
153门课程

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“customer analysis” 的结果

  • 状态:免费试用

    您将获得的技能: 数据清理, 电子表格软件, 数据分析, Excel 公式, 数据展示, 数据叙事, 商业智能, 客户分析, 数据驱动的决策制定, 数据可视化软件, Microsoft PowerPoint, 分析, 业务咨询, 目标受众, 微软Excel, 仪表板, 大数据, 演讲, 商业分析, 数据可视化

  • 状态:新
    状态:免费试用

    Coursera Instructor Network

    您将获得的技能: Prompt Engineering, Customer Analysis, Customer Insights, AI Personalization, Big Data, Case Studies, Generative AI, Data Visualization, Google Ads, Responsible AI, Marketing Analytics, Target Audience, AI Product Strategy, Keyword Research, Email Marketing, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Predictive Analytics

  • 状态:免费试用

    University of Maryland, College Park

    您将获得的技能: Pay Per Click Advertising, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Search Engine Marketing, Keyword Research, Digital Marketing, Data-Driven Decision-Making, A/B Testing, Marketing Effectiveness, Online Advertising, Data Analysis, Contextual Advertising, Big Data, Customer Analysis, Key Performance Indicators (KPIs), Customer Data Management, Predictive Analytics, Machine Learning

  • 状态:新
    状态:预览

    您将获得的技能: Responsible AI, Data Ethics, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, Governance, Artificial Intelligence, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Marketing Effectiveness, Sales Enablement, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)

  • 状态:免费试用

    您将获得的技能: 案例研究, 人工智能, 营销策略, 营销分析, 客户洞察, 客户分析, 性能分析, 社交媒体活动, Google Analytics(分析), 数据伦理, 生成式人工智能, 营销自动化, 负责任的人工智能, 营销活动经理

  • 状态:新
    状态:免费试用

    您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising

  • 状态:免费试用

    Emory University

    您将获得的技能: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

  • 状态:免费试用

    University of Maryland, College Park

    您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

  • 状态:新
    状态:免费试用

    您将获得的技能: Customer Retention, Customer Analysis

  • 状态:免费试用

    University of Colorado System

    您将获得的技能: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling

  • 状态:免费试用

    您将获得的技能: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Content Development and Management, Ideation, Social Media Content, Content Strategy, Data Analysis

  • 状态:新
    状态:免费试用

    您将获得的技能: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Training, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Leadership, Organizational Structure

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主要合作伙伴

  • University of Maryland, College Park
  • Microsoft
  • Fundação Instituto de Administração
  • University of Virginia
  • EDUCBA
  • Google Cloud
  • Emory University
  • IE Business School