
AI CERTs
您将获得的技能: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Content Marketing, Content Strategy, Content Management, Customer Analysis, Marketing Operations, Marketing Strategies, Gap Analysis, Customer experience strategy (CX), Consumer Behaviour, Marketing Materials, Sales Process
初级 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Leadership, Sales Management, Leadership and Management, Customer Insights, Business Metrics, Key Performance Indicators (KPIs), Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月

Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
中级 · 课程 · 1-4 周

高级设置 · 课程 · 1-4 周

您将获得的技能: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Relationship Building, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation
中级 · 课程 · 1-4 周

您将获得的技能: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export
初级 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 数据分析, 客户关系管理, 数字营销, 客户数据管理, 社交媒体营销, 消费者行为, 客户体验战略(CX), 客户洞察, 营销分析, 大数据, 预测分析, 整合营销传播, 营销策略, 营销效果
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Gmail, Marketing Operations, Data Integration, Marketing, Marketing Analytics, Customer Data Management, Data Import/Export, Operational Efficiency
初级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: 多样性与包容性, 人才招聘, 招聘, 工作分析, 人力资源, 招聘策略, 人才搜寻, 决策, 员工参与, 员工队伍规划, 员工入职, 面试技巧, 全周期招聘
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Marketing Automation, Customer Analysis, Marketing Strategies, Campaign Management, Marketing Analytics, Data Integration, Workflow Management, Data Cleansing
初级 · 课程 · 1-4 周