您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

IIMA - IIM Ahmedabad
您将获得的技能: Mindfulness, Self-Awareness, Personal Development, Stress Management, Compassion, Mental Health, Optimism, Emotional Intelligence, Resilience, Relationship Building, Psychology, Empathy, Cognitive flexibility, Cultural Responsiveness, Physiology
中级 · 课程 · 1-3 个月

Rice University
您将获得的技能: 克服障碍, 个人发展, 情绪商数, 正念, 精神集中, 自我意识, 心理健康, 耐心, 认知灵活性, 弹性, 坚持不懈, 压力管理
初级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Personal Development, Stress Management, Composure, Professional Development, Mindfulness, Emotional Intelligence, Self-Awareness, Mental Health, Behavioral Health, Physical Therapy, Physiology
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 语法, 口语理解, 语言能力, 注重细节, 适应, 英语, 学习策略, 语言交流技能, 时间管理, 公开演讲, 沉着, 积极倾听, 词汇
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Verbal Communication Skills, Dealing With Ambiguity
中级 · 课程 · 1-4 周
University of Michigan
您将获得的技能: 沟通, 叙事, 语言交流技能, 宣传, 沉着, 公开演讲, 沟通策略
初级 · 课程 · 1-4 周

University of Toronto
您将获得的技能: 正念, 个人发展, 生理学, 弹性, 生物学, 情绪商数, 社交技能, 增强能力, 积极倾听, 压力管理, 沟通策略, 降级技巧
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Public Speaking, Presentations, Verbal Communication Skills, Communication, Influencing, Storytelling, Non-Verbal Communication, Composure, Creativity, Rapport Building, Adaptability
初级 · 课程 · 1-4 周
您将获得的技能: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Communication Strategies, Employee Engagement, Active Listening, Adaptability
中级 · 课程 · 1-4 周

Skillshare
您将获得的技能: Photography, Video Editing, Post-Production, Color Theory, Image Quality, Video Production, Storytelling, Aesthetics
中级 · 课程 · 1-4 周

University of Washington
您将获得的技能: 沟通, 语言交流技能, 公开演讲, 沉着, 压力管理, 组织技能, 沟通策略
初级 · 课程 · 1-3 个月