销售课程可以帮助您学习谈判技巧、客户关系管理、销售策略制定和有效沟通技巧。您还可以积累潜在客户开发、达成交易和了解买家心理方面的专业知识。许多课程会介绍 CRM 软件和销售解析平台等工具,这些工具支持跟踪业绩和管理客户互动。

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Customer experience improvement, Salesforce, Operational Efficiency, Technology Solutions, Operational Excellence, Business Solutions, Systems Integration, Amazon Web Services, Data Integration, Business Technologies, Customer Service, Cloud Solutions, Business Valuation
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Sales Presentations, Closing (Sales), Negotiation, Data Visualization, Sales Training, Contract Negotiation, Price Negotiation, B2B Sales, Influencing, Persuasive Communication, Storytelling, Behavioral Economics, Overcoming Objections, Value Propositions, Communication Strategies
中级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 电子商务, 企业战略, 沟通策略, 品牌战略, 市场趋势, 业务建模, 产品开发, 营销管理, 消费者行为, 案例研究, 年度报告, 全球营销, 零售店运营, 品牌管理, 新业务开发
混合 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Customer experience improvement, Salesforce, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Service, Business Solutions, Business Transformation
初级 · 课程 · 1-4 周

您将获得的技能: Model Deployment, Benchmarking, Process Optimization, Cloud Deployment, Model Evaluation, Network Performance Management, Convolutional Neural Networks, Keras (Neural Network Library), Network Model, Project Performance
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Prompt Engineering, Event Marketing, Presentations, Video Editing, Canva (Software), Marketing Materials, Color Theory, Typography, Storytelling, Marketing Collateral, Marketing Design, Interactive Design, Brand Strategy, Social Media, Logo Design, Layout Design, Social Media Content, Social Media Campaigns, Branding, Content Creation
初级 · 专业证书 · 3-6 个月

Yonsei University
您将获得的技能: 战略营销, 目标市场, 接待服务, 促销策略, 客户体验战略(CX), 客户服务, 营销, 数字化营销, 医疗保健行业知识, 增长战略, 营销管理, 同行评审, 创新, 商业营销, 消费者行为, B2B 销售, 酒店管理, 全球营销, 品牌管理, 企业对消费者
初级 · 专项课程 · 3-6 个月

University of Washington
您将获得的技能: 英语, 说服沟通, 语言交流技能, 公开演讲, 销售演示, 数据可视化, 演讲, 营销材料, Microsoft PowerPoint
中级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
初级 · 课程 · 3-6 个月