客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Infrastructure, Cloud Computing, Infrastructure Security, Cybersecurity, Google Cloud Platform, Authentications, Network Security, Authorization (Computing), Identity and Access Management, Information Privacy, Data Governance, Encryption
初级 · 课程 · 1-3 个月

您将获得的技能: Authorization (Computing), Authentications, Azure DevOps, DevSecOps, Security Controls, Performance Tuning, Identity and Access Management, Microsoft Azure, System Monitoring, DevOps, Continuous Monitoring, Personally Identifiable Information, Application Performance Management
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design
初级 · 课程 · 1-4 周

您将获得的技能: Amazon Web Services, Cloud Deployment, Application Deployment, Amazon S3, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Integration Testing, Cloud Services, Software Testing
中级 · 课程 · 1-4 周

您将获得的技能: AWS SageMaker, Amazon CloudWatch, AWS CloudFormation, Infrastructure as Code (IaC), CI/CD, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), Data Security, Cloud Security, Network Security, System Monitoring, Model Deployment, Systems Architecture, Data Pipelines, Multi-Factor Authentication, Key Management
中级 · 课程 · 1-4 周

您将获得的技能: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, YAML, Application Deployment
初级 · 课程 · 1-4 周

您将获得的技能: Test Script Development, Test Automation, Acceptance Testing, Software Testing, Web Development Tools, Usability Testing, Data Validation, Debugging
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Serverless Computing, Application Programming Interface (API), Cloud Infrastructure, Containerization, Digital Transformation, Cloud Applications, Google Cloud Platform, Hybrid Cloud Computing, Cloud Computing, Multi-Cloud, Kubernetes, Microservices, Virtual Machines, Scalability
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Infrastructure, Google Cloud Platform, Cloud Development, Kubernetes, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Computing, Containerization, Cloud Services, Cloud Management, Cloud Storage, Data Storage, Application Deployment, Cloud Deployment, Network Infrastructure, Virtual Machines, Virtual Networking, Cloud Security, Platform As A Service (PaaS), Identity and Access Management
初级 · 课程 · 1-3 个月


Northeastern University
您将获得的技能: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design
混合 · 课程 · 1-3 个月