客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Dataflow, Data Pipelines, Real Time Data, Google Cloud Platform, Data Infrastructure, Data Integration, Extract, Transform, Load, Data Processing, Data Architecture, Big Data, Analytics, Data Storage
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Kubernetes, Google Cloud Platform, Network Security, Cloud Infrastructure, Cloud Platforms, Virtual Networking, Infrastructure Security, Cloud Computing
中级 · 项目 · 不超过 2 小时

Banco Interamericano de Desarrollo
您将获得的技能: Water Sustainability, Sanitation, Water Resource Management, Water Quality, Governance, Environmental Engineering, Sustainable Development, Corporate Strategy, Corporate Sustainability, Business Management, Sustainability Standards, Service Management, Business Process, Environment and Resource Management, Entrepreneurship, Innovation, Operational Efficiency, Change Management, Operational Data Store
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Continuous Delivery, Release Management, CI/CD, Kubernetes, Application Deployment, Cloud Deployment, Google Cloud Platform, Application Lifecycle Management, Application Development, IT Automation, Cloud Computing
中级 · 项目 · 不超过 2 小时

LearnQuest
您将获得的技能: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service
中级 · 课程 · 1-4 周

Anmol Test Institution
您将获得的技能: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Cloud Applications, Cloud-Native Computing, Cloud Development, Serverless Computing, Application Deployment, Cloud Deployment, Cloud Storage, Google Cloud Platform, Application Performance Management, Infrastructure as Code (IaC), Cloud API, Microservices, Application Development, API Gateway, Application Design, Authentications, Data Store, Cloud Services, Cloud Computing, Debugging
中级 · 专项课程 · 3-6 个月

您将获得的技能: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management
中级 · 课程 · 1-3 个月

您将获得的技能: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Supply Chain Management, Supply Chain Planning, Business Transformation, Business Strategies, Value Propositions, Digital Transformation, Cloud Computing, Cloud Applications, Business Modeling, Big Data, Automation, Internet Of Things, Systems Integration, Machine Learning, Blockchain
初级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Copywriting, Advertising, Marketing Materials, Promotional Materials, Layout Design, Marketing Design, Writing, Graphic and Visual Design, Visual Design, Creative Design, Typography, Storytelling, Design Elements And Principles, Customer Engagement
初级 · 课程 · 1-3 个月

Banco Interamericano de Desarrollo
您将获得的技能: Sanitation, Water Resource Management, Environment and Resource Management, Climate Change Adaptation, Sustainable Development, Policy Development, Cultural Responsiveness, Community Development, Governance, Service Management, Solution Design, Innovation, Case Studies
初级 · 课程 · 1-3 个月