您将获得的技能: Virtual Private Networks (VPN), Firewall, Session Initiation Protocols, Remote Access Systems, Network Security, Network Architecture, Network Routing, Network Protocols, Collaborative Software, Telecommunications, Encryption, Communication Systems, Scalability

您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

您将获得的技能: JSON, 面向服务的架构, 安卓开发, 网络服务, API 设计, 简单对象访问协议（SOAP）, 还原式 API, 微服务, 网络应用, 应用编程接口 (API), 软件架构

您将获得的技能: 自动化, Google 工作空间, 服务管理, 文件管理, 数据共享, 配置管理, 脚本, Google 双子座, 协作软件, 电子邮件, 电子邮件自动化

您将获得的技能: People Analytics, Workday (Software), Registration, Business Process, Workflow Management, Business Reporting, Data Entry, Organizational Structure, Business Analytics, No-Code Development, Enterprise Resource Planning, Data Management, Data Security

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage

您将获得的技能: Amazon Web Services, Amazon S3, Cloud Storage, Hybrid Cloud Computing, Data Storage, Cloud Services, Cloud Solutions

您将获得的技能: 基础设施即服务（IaaS）, 云安全, 身份和访问管理, 云基础设施, 数据库, 云计算, 数据存储技术, 系统监控, 云服务, Google 云端平台

您将获得的技能: 呼叫中心经验, LinkedIn, 降级技巧, 呼出电话, 客户服务, 专业精神, 沟通, 面试技巧, 解决问题, 建立客户关系, 客户支持, 冲突管理, 解决客户投诉, 呼入电话

您将获得的技能: 运行效率, 运营管理, 工艺优化, 运行分析, 决策, 业务过程, 服务管理, 质量改进, 客户服务, 精益方法, 可持续商业, 劳动力管理, 能力管理, 员工管理, 服务设计, 案例研究, 流程图

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct