
您将获得的技能: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing
中级 · 课程 · 1-3 个月
Coursera
您将获得的技能: 自动化, 事件监测, 性能分析, 技术支持与服务, 自助服务技术, 人工智能, 工作流程管理, 工艺设计, 改善服务, 数字化转型, 变革管理, 人工智能赋能, 运行效率, 业务流程自动化, 服务诺, IT 服务管理, 事件管理, 人工智能工作流程, 服务管理
中级 · 课程 · 1-4 周

EC-Council
您将获得的技能: 入侵检测和防御, 脆弱性评估, 网络威胁猎杀, 开发技术, 网络安全, 事件响应, 网络攻击, 计算机安全事件管理, 威胁检测, 事件监测, 安全信息与事件管理(SIEM), 异常检测, 威胁管理, 漏洞管理, 安全控制, 网络监控
初级 · 课程 · 1-3 个月

您将获得的技能: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management
初级 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: Linux 命令, 虚拟机, 开放源码技术, 操作系统管理, grep, 利纳克斯, Unix Shell, 虚拟化, 操作系统, Linux 管理, 命令行界面, 文件系统, 授权(计算), 文件管理, Virtual Machine, 用户供应, 系统配置, 用户账户, 操作系统流程管理
初级 · 课程 · 1-3 个月

Total Seminars
您将获得的技能: Peripheral Devices, Computer Displays, Remote Access Systems, Display Devices, Desktop Support, Operating System Administration, Microsoft Windows, Hardware Troubleshooting, Software Installation, USB, Computer Hardware, Technical Support and Services, System Configuration, Technical Support, Help Desk Support, Networking Hardware, Operating Systems, Technical Services, Data Storage
初级 · 课程 · 1-3 个月

Microsoft
您将获得的技能: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking
初级 · 课程 · 1-4 周

Northwestern University
您将获得的技能: 容量规划, 企业战略, 资产管理, 组织战略, 供应管理, 采购, 能力管理, 规划, 运营管理, 业务运营, 战略决策, 业务, 运行分析, 供应商关系管理, 投资管理, 数据驱动决策, 业务指标, 供应链, 竞争分析, 战略采购
混合 · 课程 · 1-3 个月
University of Pennsylvania
您将获得的技能: 流程改进, 容量规划, 质量管理, 运营管理, 质量改进, 质量控制, 能力管理, 精益方法, 卓越运营, 供应链管理, 统计过程控制, 业务, 过程分析, 流程制图, 运行效率, 工艺优化, 精益生产, 持续改进流程, 流程管理, 改进和优化流程
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Operations Management, Process Improvement, Operations, Revenue Management, Quality Improvement, Process Improvement and Optimization, Process Analysis, Business Operations, Lean Six Sigma, Lean Methodologies, Operational Efficiency, Performance Improvement, Lean Manufacturing, Continuous Improvement Process, Operational Excellence, Process Optimization, Organizational Strategy, Service Management, Service Level, Quality Management
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Workflow Management, IT Automation, Business Process Automation, AI Enablement, AI literacy, Scripting, AI Workflows, Automation, AI Integrations, Document Management, Collaborative Software, Generative AI, Artificial Intelligence, Data Entry, Application Programming Interface (API), Restful API
中级 · 课程 · 3-6 个月

您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
初级 · 课程 · 1-4 周