筛选依据
主题必需的
语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
探索 "客户洞察 "课程目录
- 状态:免费试用
CVS Health
您将获得的技能: 客户服务, 时间管理, 产品演示, 冲突管理, 客户参与, 追加销售, 语言交流技能, 问候客户, 沟通, 专业精神, 积极倾听, 交叉销售, 零售店运营, 同理心, 事务处理, 公司名称, 社交媒体, 非语言交流
- 状态:免费试用
University of Illinois Urbana-Champaign
您将获得的技能: 用户反馈, 案例研究, 市场调查, 用户关系管理, 新产品开发, 客户体验战略(CX), 创新, 消费者行为, 产品开发, 客户洞察, 客户分析, 商业策略, 服务设计, 设计思维
- 状态:免费试用
您将获得的技能: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
- 状态:新状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
- 状态:免费试用
Rutgers the State University of New Jersey
您将获得的技能: 供应链规划, 时间序列分析和预测, 预测建模, 数据收集, 营销分析, 预测, 探索性数据分析, 趋势分析, 统计分析, 客户需求规划, 回归分析, 数据可视化软件, 高级分析, 预测分析, 数据处理, 数据可视化, 需求规划
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing
- 状态:新状态:免费试用
Coursera Instructor Network
您将获得的技能: Product Lifecycle Management, Product Flow Diagram, Competitive Analysis, Product Strategy, Innovation, Design Thinking, Process Flow Diagrams, Ideation, New Product Development, Customer Insights, Go To Market Strategy, Product Management, Product Development, Product Planning, Strategic Prioritization, AI Product Strategy, Market Analysis, Prototyping, Generative AI, Strategic Planning
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
- 状态:新状态:预览
您将获得的技能: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Social Media Strategy, Digital Media Strategy
- 状态:免费试用
University of Pennsylvania
您将获得的技能: 市场调查, 客户洞察, 营销分析, 消费者行为, 营销, 分析, 数据驱动的决策制定, 客户分析, 营销策略, 回归分析, 数据收集, 预测分析, 描述性分析
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
总之,以下是 10 最受欢迎的 customer insights 课程
- 与客户互动: CVS Health
- 以客户为中心的创新: University of Illinois Urbana-Champaign
- Customer Understanding and Digital Marketing Channels: Unilever
- GenAI for Customer Journey Mapping: Coursera Instructor Network
- AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
- 需求分析: Rutgers the State University of New Jersey
- Improving Customer Retention: Coursera Instructor Network
- Product Strategy in the age of GenAI: Coursera Instructor Network
- GenAI for Customer Communication: Coursera Instructor Network
- Instagram Insights: Crack the Algorithm: Coursera