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“customer communications management” 的结果
- 状态:免费试用
University of California, Irvine
您将获得的技能: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Interpersonal Communications, Employee Engagement, Telecommuting, Public Relations, Social Media Content, Stakeholder Communications, Business Communication, Communication Strategies, Communication, Media and Communications, Marketing and Public Relations
- 状态:免费试用
IE Business School
您将获得的技能: 传播规划, 整合营销传播, 媒体策划, 促销策略, 打造品牌, 营销预算, 营销, 营销管理, 品牌意识, 沟通, 消费者行为, 品牌营销, 品牌战略, 广告, 营销策划, 品牌管理, 营销活动经理, 营销传播, 品牌忠诚度, 营销策略与技巧
- 状态:新状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
- 状态:免费试用
SkillUp
您将获得的技能: 利益相关者的参与, 情绪商数, 资源分配, 利益攸关方沟通, 技术交流, 谈判, 项目时间表, 沟通, 项目协调, 决策, 利益相关者分析, 利益相关者管理, 管理团队, 项目管理, 项目管理协会(PMI)方法, 资源管理, 领导与管理, 制定计划, 团队领导, 资源规划
- 状态:免费试用
University of Pennsylvania
您将获得的技能: 可信度, 战略传播, 谈判, 业务沟通, 合作, 建立融洽关系, 设定目标, 说服沟通, 竞争分析, 沟通, 语言交流技能, 非语言交流, 沟通策略, 人际沟通, 积极倾听, 建立关系
- 状态:预览
S.P. Jain Institute of Management and Research
您将获得的技能: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
- 状态:免费试用
ESSEC Business School
您将获得的技能: 财务分析, 利益攸关方沟通, 战略营销, 目标市场, 财务预测, 酒店管理, 营销, 营销渠道, 收入管理, 竞争分析, 预算, 资产管理, 数据驱动的决策制定, 创造需求, 业务建模, 战略规划, 数字化营销, 接待服务, 酒店 Operator, 预测
- 状态:免费试用
Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
- 状态:免费试用
CVS Health
您将获得的技能: 情绪商数, 客户数据管理, 时间管理, 呼叫中心经验, 客户服务, 降级技巧, 个人发展, 解决问题, 沟通, 问候客户, 性能指标, 数据输入, 语言交流技能, 解决客户投诉, 客户咨询, 成长意识, 团队合作, 呼入电话
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
- 状态:免费试用
West Virginia University
您将获得的技能: 招聘, 账户管理, 销售策略, 销售, 企业战略, 外部销售, 销售技巧, 销售流程, 销售管理, 销售培训, 内部销售
总之,以下是 10 最受欢迎的 customer communications management 课程
- Introduction to Corporate Communications: University of California, Irvine
- 整合营销传播:广告、公共关系、数字营销等: IE Business School
- AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
- 项目管理沟通、利益相关者和领导力: SkillUp
- 提高沟通技巧: University of Pennsylvania
- Marketing Management: S.P. Jain Institute of Management and Research
- 酒店管理:分销、收入和需求管理: ESSEC Business School
- Customer-Centric Innovation: Duke University
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- 呼叫中心客户服务: CVS Health