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  • Call Center Experience

个结果,搜索词为 "call center experience"


  • 状态:免费试用
    免费试用
    C

    Coursera

    Voice of the Customer (VoC): Enhancing Experiences

    您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

    4.8
    评分, 4.8 星,最高 5 星
    ·
    139 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    H

    HubSpot Academy

    Representante de Ventas de HubSpot

    您将获得的技能: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Inside Sales, Sales Strategy, Lead Generation, Employee Onboarding, Sales Development, Service Level Agreement, Sales Pipelines, Sales Prospecting, Sales, Employee Coaching, Target Audience, Customer Success Management

    3.6
    评分, 3.6 星,最高 5 星
    ·
    7 条评论

    初级 · 专业证书 · 3-6 个月

  • 状态:预览
    预览
    S

    Starweaver

    Customer Relationship Management

    您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling

    4.6
    评分, 4.6 星,最高 5 星
    ·
    247 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    I

    IBM

    Generative AI for Customer Support

    您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning

    4.7
    评分, 4.7 星,最高 5 星
    ·
    1.1万 条评论

    中级 · 专项课程 · 1-3 个月

  • 状态:免费
    免费
    A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

    4.6
    评分, 4.6 星,最高 5 星
    ·
    7 条评论

    混合 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    H

    HubSpot Academy

    مندوب مبيعات HubSpot

    您将获得的技能: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard

    初级 · 专业证书 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Generative AI Essentials for Customer Service

    您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Generative AI for Customer Service Automation

    您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    初级 · 课程 · 1-4 周

  • A

    Amazon Web Services

    Amazon Connect: Introduction to the Administrative Interface

    您将获得的技能: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    I

    IE Business School

    品牌与客户体验

    您将获得的技能: 品牌战略, 打造品牌, 客户体验战略(CX), 管理团队, 整合营销传播, 改善客户体验, 商业道德, 消费者行为, 客户洞察, 用户体验, 员工参与, 品牌管理, 行为经济学, 跨职能合作

    4.7
    评分, 4.7 星,最高 5 星
    ·
    559 条评论

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    A

    AI CERTs

    AI Tools, Data, and Experience Design

    您将获得的技能: User Research, UI/UX Research, Prototyping, Design Research, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Artificial Intelligence, Experience Design, User Centered Design, Prompt Patterns, User Interface (UI), Design, Design Thinking, User Interface (UI) Design, Wireframing, Presentations, Responsible AI, Professional Development

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    A

    AI Business School

    AI for Customer care

    您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation

    初级 · 专项课程 · 1-3 个月

1234…442

总之,以下是 10 最受欢迎的 call center experience 课程

  • Voice of the Customer (VoC): Enhancing Experiences : Coursera
  • Representante de Ventas de HubSpot: HubSpot Academy
  • Customer Relationship Management: Starweaver
  • Generative AI for Customer Support: IBM
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • مندوب مبيعات HubSpot: HubSpot Academy
  • Generative AI Essentials for Customer Service: Edureka
  • Generative AI for Customer Service Automation : Edureka
  • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
  • 品牌与客户体验: IE Business School

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