
University of Colorado Boulder
您将获得的技能: Campaign Management, Strategic Communication, Advertising, Marketing Communications, Resource Allocation, Media Strategy, Brand Management, Earned Media, Communication Strategies, Owned Media, Public Relations, Shared Media, Key Performance Indicators (KPIs), Goal Setting, Target Audience, Research and Design, Research, Market Research
初级 · 课程 · 1-4 周

The Hong Kong University of Science and Technology
您将获得的技能: 政治科学, 经济学, 政策制定, 经济发展, 人才招聘, 石油和天然气, 世界历史, 国际关系, 外交
初级 · 课程 · 1-3 个月

您将获得的技能: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving
初级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 用户关系管理, 数据驱动的决策制定, 企业管理, 改善客户体验, 艺术史, 筹资, 领导与管理, 团队管理, 品牌管理, 营销, 品牌战略, 领导力研究, 创新
混合 · 课程 · 1-3 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

University of Manchester
您将获得的技能: 公共卫生, 医疗保健伦理, 健康公平, 健康差异, 法律, 案例研究, 政策分析, 安全和安保, 传染病, 应急服务, 宣传, 国际关系, 应急响应, 慢性疾病, 脆弱性
初级 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Prompt Engineering, Business Writing, ChatGPT, Social Media Content, Marketing Automation, Business Marketing, Copywriting, Email Automation, Writing, Social Media Campaigns, Marketing Communications, Business Ethics, Brainstorming, Content Creation, Content Strategy, Social Media Marketing
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
高级设置 · 专项课程 · 1-4 周
IE Business School
您将获得的技能: 用户体验, 客户体验战略(CX), 打造品牌, 客户洞察, 消费者行为, 品牌战略, 员工参与, 商业道德, 整合营销传播, 管理团队, 品牌管理, 跨职能合作, 行为经济学
中级 · 课程 · 1-3 个月

Universitat Autònoma de Barcelona
您将获得的技能: Internal Communications, Communication Planning, Crisis Management, Corporate Communications, Strategic Communication, Cultural Sensitivity, Communication Strategies, Telecommuting, Branding, Business Ethics, Brand Management, Employee Engagement, Virtual Teams
初级 · 课程 · 1-3 个月

University of Geneva
您将获得的技能: 公共卫生, 医疗保健, 卫生政策, 社会正义, 政策制定, 公共政策, 法律风险, 政策分析, 医疗保健伦理, 宣传, 药物滥用, 国际关系, 药理学, 社区卫生
初级 · 课程 · 1-3 个月