跨文化交际课程可以帮助您学习谈判技巧、积极倾听技巧以及跨文化语言和非语言暗示的细微差别。您可以掌握调整沟通风格、解决冲突和促进多元化团队合作的技能。许多课程会介绍文化评估框架和沟通模型等工具,帮助您在全球环境中有效地应用这些技能。

CVS Health
您将获得的技能: 沟通, 呼叫中心经验, 建立客户关系, 积极倾听, 客户服务, 事务处理, 问候客户, 数据输入, 团队合作, 面试技巧, 时间管理, 追加销售, 收银机操作, 解决客户投诉, 冲突管理, 同理心, 成长意识, 交叉销售, 零售店运营, 降级技巧
初级 · 专业证书 · 3-6 个月

University of Washington
您将获得的技能: 语法, 沟通, 语言能力, 英语, 演讲, 建立关系, 语言交流技能, 专业网络, 业务沟通, 商务写作, 建立融洽关系, 电话技能, 商务信函, 口头表达, 制定计划, 词汇
中级 · 课程 · 1-3 个月

Stanford University
您将获得的技能: 语法, 技术写作, 研究, 编辑, 写作, 撰写赠款, 医疗保健伦理, 同行评审, 科学方法, 技术交流, 期刊, 校对, 媒体与传播
初级 · 课程 · 1-3 个月

您将获得的技能: Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Procurement, Stakeholder Communications, Strategic Thinking
初级 · 课程 · 1-3 个月

您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月

Creo Incubator
您将获得的技能: Decision Making, Cultural Sensitivity, Rapport Building, Empathy, Adaptability, Influencing, Leadership, digital literacy, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 沟通, 利益相关者管理, 流程管理, 叙事, 风险管理框架, 说服沟通, 组织变革, 管理, 跨文化能力, Operator 风险, 管理团队, 业务转型, 谈判, 影响, 风险管理, 商业风险管理, 冲突管理, 风险分析, 风险缓解, 变革管理
初级 · 专项课程 · 3-6 个月

Vanderbilt University
您将获得的技能: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, LLM Application, AI Enablement, Human Resources, Management Training And Development, Employee Performance Management, Performance Review, Professional Development, Policy Development, New Hire Orientations, Communication, Communication Planning, Human Development, Recruitment, Interviewing Skills, Talent Recruitment, Policy Analysis
初级 · 专项课程 · 1-3 个月

您将获得的技能: Communication Planning, Stakeholder Engagement, Requirements Analysis, Project Coordination, Stakeholder Communications, AI Enablement, Waterfall Methodology, Kanban Principles, Business Analysis, Risk Management, Communication, Product Lifecycle Management, Prioritization
初级 · 课程 · 1-4 周
您将获得的技能: Responsible AI, AI Workflows, AI Orchestration, Agentic systems, Generative AI Agents, Artificial Intelligence, Coordination, AI Security, Data Ethics, Governance, Systems Architecture, Software Architecture, Scalability, Regulatory Compliance, Communication Strategies, Communication
中级 · 课程 · 1-4 周

Yonsei University
您将获得的技能: 语法, 语言能力, 写作, 文化, 扫盲, 词汇
初级 · 课程 · 1-3 个月