
您将获得的技能: 层叠样式表(CSS), 以用户为中心的设计, UI 组件, 用户界面 (UI) 设计, React.js, 用户界面和用户体验(UI/UX)设计, 网页设计, 前端网络开发, 响应式网页设计, Javascript
中级 · 课程 · 1-4 周

NIIT
您将获得的技能: 情境管理, 单元测试, UI 组件, JavaScript 框架, 测试案例, 数据共享, 软件测试, 开发测试, React.js
中级 · 课程 · 1-4 周

NIIT
您将获得的技能: User Flow, 单元测试, 系统开发生命周期, UI 组件, React.js, 前端网络开发, 用户界面和用户体验(UI/UX)设计, Javascript, Data Validation, 应用程序开发
中级 · 课程 · 1-4 周

NIIT
您将获得的技能: Data Validation, 路由协议, 前端网络开发, UI 组件, JavaScript 框架, React.js, 网络应用, 验证和确认
中级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Branding, Intercultural Competence, Stakeholder Analysis, Brand Management, Consumer Behaviour
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Organizational Strategy, Corporate Strategy, Financial Analysis, Business Strategy, Financial Management, Corporate Finance, Strategic Decision-Making, Performance Measurement, Return On Investment, Key Performance Indicators (KPIs), Business Valuation, Risk Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

Salesforce
您将获得的技能: 结算(销售), Salesforce, 销售支持, 协作软件, 产品知识, 销售业务, 订单管理, 合同管理, 销售流程, 销售管道, 询价(RFQ), 销售管理, Kanban 原则
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 客户支持, 流程管理, 客户服务, 客户参与, 人际沟通, 沟通, 改善客户体验, 批判性思维和解决问题, 问候客户, 用户关系管理, 解决问题, 同理心, 技术支持与服务, 服务台支持, 解决客户投诉
初级 · 课程 · 1-3 个月

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

您将获得的技能: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support
中级 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周