您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication

您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

您将获得的技能: Exercise Science, AI Personalization, Kinesiology, Decision Support Systems, Predictive Modeling, Health Technology, Biomedical Engineering, Machine Learning, Biomedical Technology

您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

您将获得的技能: 网络安全, 安全管理, 危机管理, 计算机安全事件管理, 事件响应, 业务连续性, 灾难恢复, 信息保障

您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

您将获得的技能: 数据驱动的决策制定, CI/CD, 事件管理, 设定目标, 安全文化, 绩效衡量, 变革管理, 网站可靠性工程, 文化 Transformer, 自动化, 系统实施, 组织结构, 服务水平

您将获得的技能: 沟通, 客户服务, 事务处理, 收银机操作, 建立客户关系, 问候客户, 解决客户投诉, 数据输入, 冲突管理, 团队合作, 呼叫中心经验, 同理心, 时间管理, 交叉销售, 积极倾听, 降级技巧, 面试技巧, 成长意识, 追加销售, 零售店运营

您将获得的技能: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems

您将获得的技能: Performance Tuning, Operational Databases, Database Administration, Data Loss Prevention, Data Security, Configuration Management, Scripting Languages

您将获得的技能: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Business Analysis, IT Infrastructure, Test Planning, Product Testing, Operational Risk, Business Process, Performance Metric, Cloud Computing, Information Technology Architecture

您将获得的技能: 风险管理框架, 持续监测, 软件文档, Devops, 云计算, 网站可靠性工程, 系统监控, 服务水平