
CVS Health
您将获得的技能: 呼叫中心经验, 追加销售, 沟通, 客户服务, 降级技巧, 积极倾听, 建立客户关系, 解决客户投诉, 数据输入, 冲突管理, 面试技巧, 团队合作, 收银机操作, 同理心, 问候客户, 交叉销售, 时间管理, 事务处理, 成长意识, 零售店运营
初级 · 专业证书 · 3-6 个月

您将获得的技能: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
初级 · 专项课程 · 1-3 个月

AI Business School
您将获得的技能: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation
初级 · 专项课程 · 1-3 个月

您将获得的技能: Wide Area Networks, Data Centers, Virtual Machines, Virtualization, Network Architecture, Virtual Private Networks (VPN), Wireless Networks, Computer Networking, Network Monitoring, Network Performance Management, Network Troubleshooting, Software-Defined Networking, Intrusion Detection and Prevention, Network Security, Cloud Computing, Security Controls, Internet Of Things, Disaster Recovery
高级设置 · 课程 · 1-3 个月

University of Michigan
您将获得的技能: 付款处理, 销售点, 事务处理, 安全控制, 创新, 移动银行, 价值主张, 支付系统, 新兴技术, 数字资产, 金融包容性, 金融科技
初级 · 课程 · 1-4 周

University of Toronto
您将获得的技能: 卷积神经网络, 自动化, 系统架构, 硬件架构, 全球定位系统, 计算机视觉, 模拟, Machine Learning 方法, 人工神经网络, 机器人, 控制系统, 安全保障, Networking 路由器, 嵌入式软件, 深度学习, 交通流优化, 机器控制, 图像分析, 估算, 软件架构
高级设置 · 专项课程 · 3-6 个月

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Service Level Agreement, Supplier Relationship Management, Organizational Structure, Cross-Functional Collaboration, Governance, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Lean Methodologies
初级 · 课程 · 1-3 个月

您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
初级 · 专项课程 · 3-6 个月

Arizona State University
您将获得的技能: Electrical Systems, Safety Standards, Energy and Utilities, Environmental Regulations, Basic Electrical Systems, Electrical Power, Sustainable Technologies, Manufacturing and Production, Manufacturing Processes, Production Process, Chemistry, Electric Power Systems, Thermal Management, Materials science, Reliability, Electrical Safety, Environmental Issue, System Requirements, Chemical Engineering, Technical Standard
初级 · 专项课程 · 3-6 个月

Starweaver
您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Social Media Campaigns, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Business Relationship Management, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
中级 · 专项课程 · 1-3 个月

您将获得的技能: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
初级 · 课程 · 1-3 个月
您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
中级 · 课程 · 1-4 周