您将获得的技能: 冲突管理, 客户服务, 降级技巧, 时间管理, 积极倾听, 沟通, 收银机操作, 解决客户投诉, 根源分析, 解决问题, 事务处理, 同理心, 非语言交流, 零售店运营

您将获得的技能: 冲突管理, 呼叫中心经验, 追加销售, 建立客户关系, 降级技巧, 客户服务, 积极倾听, 收银机操作, 问候客户, 沟通, 团队合作, 解决客户投诉, 面试技巧, 数据输入, 事务处理, 交叉销售, 同理心, 零售店运营, 时间管理, 成长意识

您将获得的技能: Business Writing, Time Management, Goal Setting, Negotiation, Business Planning, Project Controls, Feasibility Studies, Leadership and Management, Entrepreneurship, Team Leadership, Business Correspondence, Creative Problem-Solving, Scheduling, Problem Solving, Project Planning, Team Performance Management, Financial Analysis, Project Management, Communication Strategies, Communication

您将获得的技能: 消费者行为, 营销策略, 市场调查, 客户洞察, 数据驱动的决策制定, 数据收集, 回归分析, 营销, 营销分析, 分析, 描述性分析, 预测分析, 客户分析

您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric

您将获得的技能: 流程管理, 客户服务, 客户支持, 服务台支持, 组织技能, 积极性, 问候客户, 解决客户投诉, 沟通, 客户参与, 改善客户体验, 解决问题, 协作, 同理心

您将获得的技能: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising

您将获得的技能: Active Listening, Rapport Building, Verbal Communication Skills, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Negotiation, Interviewing Skills, LinkedIn, Branding, Time Management

您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Strategies, Marketing Automation