
LearnQuest
您将获得的技能: B2B Sales, Consultative Selling, Stakeholder Engagement, Enterprise Sales, Performance Metric, Sales Presentations, Verbal Communication Skills, Oral Expression, Sales, Specialized Sales, Executive Presence, Sales Process, Sales Pipelines, Solution Sales Engineering, Sales Strategy, Technical Sales, Performance Analysis, Proposal Development, Customer Relationship Management (CRM) Software, Active Listening
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 人际沟通, 改善客户体验, 客户支持, 客户服务, 客户参与, 技术支持与服务, 沟通, 批判性思维和解决问题, 用户关系管理, 流程管理, 解决问题, 同理心, 服务台支持, 问候客户, 解决客户投诉
初级 · 课程 · 1-3 个月

您将获得的技能: Needs Assessment, Rapport Building, Communication, Active Listening
中级 · 课程 · 1-4 周
University of Pennsylvania
您将获得的技能: 营销策略与技巧, 打造品牌, 品牌战略, 客户体验战略(CX), 消费者行为, 进入市场战略, 客户洞察, 营销传播, 营销分析, 营销, 战略营销, 目标市场
混合 · 课程 · 1-3 个月

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月

Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 营销策略与技巧, 促销策略, 消费者行为, 进入市场战略, 打造品牌, 产品规划, 客户洞察, 目标市场, 价值主张, 品牌管理, 营销分析, 市场分析, 营销, 营销策划
攻读学位
初级 · 课程 · 1-3 个月
Emory University
您将获得的技能: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Customer experience strategy (CX), Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Value Propositions, Market Opportunities, Case Studies, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, B2B Sales, Business Relationship Management
中级 · 专项课程 · 3-6 个月

CVS Health
您将获得的技能: 冲突管理, 专业精神, 客户服务, 产品演示, 事务处理, 时间管理, 客户参与, 沟通, 积极倾听, 追加销售, 零售店运营, 同理心, 问候客户, 语言交流技能, 社交媒体, 非语言交流, 交叉销售, 公司名称
初级 · 课程 · 1-4 周
IE Business School
您将获得的技能: 整合营销传播, 管理团队, 改善客户体验, 打造品牌, 客户体验战略(CX), 品牌战略, 客户洞察, 消费者行为, 商业道德, 行为经济学, 员工参与, 跨职能合作, 用户体验, 品牌管理
中级 · 课程 · 1-3 个月

Yonsei University
您将获得的技能: 市场机遇, 创新, 案例研究, 促销策略, 商业营销, 面试技巧, 客户参与, B2B 销售, 商业策略, 营销策略, 价值主张, 产品营销, 增长战略, 营销传播, 企业对消费者, 营销, 营销渠道, 全球营销
混合 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
初级 · 课程 · 1-4 周