冲突解决课程可以帮助您学习谈判技巧、积极倾听技巧、调解策略以及人际沟通的动力。您可以培养识别潜在利益、在争议中管理情绪以及促进合作解决问题的技能。许多课程都介绍了冲突评估框架和沟通模型等工具,有助于有效解决分歧和营造积极的环境。

IESE Business School
您将获得的技能: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Digital Marketing, Press Releases, Leadership, Sales Presentations, Stakeholder Communications, Public Relations, Marketing Communications
初级 · 专项课程 · 1-3 个月

Creo Incubator
您将获得的技能: Conflict Management, Creative Problem-Solving, Negotiation, Emotional Intelligence, Interpersonal Communications, Leadership, Influencing, Communication, Collaboration, Active Listening
初级 · 课程 · 1-4 周

Yale University
您将获得的技能: 管理团队, 冲突管理, 调解, 谈判, 合同谈判, 沟通, 协作, 战略决策, 影响, 建立关系, 说服沟通, 博弈论
混合 · 课程 · 1-3 个月

University of California, Irvine
您将获得的技能: 冲突管理, 管理团队, 人际沟通, 调解, 沟通策略, 沟通, 决策, 员工参与, 解决问题, 团队合作, 积极倾听, 自信
混合 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: Conflict Management, Emotional Intelligence, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Empathy, Composure, Tactfulness, Communication, Verbal Communication Skills, Self-Awareness, Active Listening
初级 · 课程 · 1-3 个月

您将获得的技能: Interpersonal Communications, Social Skills, Assertiveness, Self-Awareness
中级 · 课程 · 1-3 个月

Creo Incubator
您将获得的技能: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Business Leadership, Communication, Business Communication, Team Leadership, Strategic Communication, Cultural Sensitivity, Stakeholder Communications, Collaboration, Organizational Leadership, Leadership Development, Empathy, Cross-Functional Team Leadership
初级 · 专项课程 · 1-3 个月

Logical Operations
您将获得的技能: Conflict Management, De-escalation Techniques, Teamwork, Mediation, Communication Strategies, Collaboration, Leadership, Negotiation, Emotional Intelligence, Analysis, Communication, Active Listening, Leadership Development, Problem Solving, Empathy, Non-Verbal Communication, Self-Awareness
混合 · 课程 · 1-3 个月

Coursera
您将获得的技能: Succession Planning, Performance Appraisal, Responsible AI, Negotiation, Human Resource Strategy, Culture Transformation, Applicant Tracking Systems, Performance Review, Talent Management, Strategic Leadership, Employee Engagement, Business Transformation, Organizational Development, Conflict Management, Employee Retention, Compensation Management, Workforce Planning, Performance Management, Generative AI, Employee Onboarding
中级 · 专项课程 · 3-6 个月

Packt
您将获得的技能: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication
中级 · 专项课程 · 1-3 个月

您将获得的技能: Nursing Management, Legal Risk, Clinical Leadership, Continuous Quality Improvement (CQI), Stakeholder Engagement, Health Equity, Nursing Administration, Patient Safety, Strategic Leadership, Conflict Management, Teamwork, Nursing, Change Management, Financial Management, Decision Making, Healthcare Ethics, Quality Improvement, Staff Management, Strategic Planning, Delegation Skills
中级 · 专项课程 · 3-6 个月

Minnesota State University, Mankato
您将获得的技能: Human Resources Management and Planning, Employee Engagement, Organizational Structure, Negotiation, Process Design, Organizational Development, Operational Excellence, People Analytics, Conflict Management, Talent Management, Change Management, Performance Management, Strategic Leadership, Team Management, Stakeholder Management, Process Improvement, Business Strategies, Business Strategy, Problem Solving, Decision Making
初级 · 专项课程 · 1-3 个月