客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力,掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具,这些工具支持数据解析和趋势可视化,为业务决策提供依据。

您将获得的技能: Data Cleansing, Rmarkdown, Data Storytelling, Data Presentation, Data Validation, Spreadsheet Software, Data Visualization, Data Ethics, Data Literacy, Tableau Software, Data Visualization Software, Data Analysis, R (Software), Ggplot2, Analytical Skills, Stakeholder Communications, Presentations, Data Quality, Data Collection, Data Processing
初级 · 专业证书 · 3-6 个月

您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
中级 · 课程 · 1-4 周

您将获得的技能: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
初级 · 指导项目 · 不超过 2 小时

Universidad de los Andes
您将获得的技能: Data Governance, Business Analytics, Data Strategy, Analytics, Business Intelligence, Competitive Analysis, Data Analysis, Process Improvement, Data-Driven Decision-Making, Organizational Strategy, Organizational Change
初级 · 课程 · 1-3 个月

University of Illinois Urbana-Champaign
您将获得的技能: 分类算法, 非结构化数据, 概率与统计, 自然语言处理, 统计方法, 分析, 统计分析, 无监督学习, 数据挖掘, 预测分析, 文本挖掘, 数据分析, 逻辑回归
混合 · 课程 · 1-3 个月

Universiteit Leiden
您将获得的技能: 统计建模, 统计推理, R 语言程序设计(中文版), 数据预处理, 模型评估, 预测建模, 预测分析, 预防保健, 样本量的确定, 健康信息学, 监督学习, 精准医疗, 回归分析
中级 · 课程 · 1-3 个月

University of Toronto
您将获得的技能: 以人为本的设计, 战略传播, 叙事, 数据叙事, 多样性与包容性, 分析, 利益相关者分析, 定性研究, 解决复杂问题, 资源分配, 社会影响, 设计思维, 定量研究, 创新, 数据分析, 变革管理
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
初级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: Predictive Modeling, Predictive Analytics, Business Analytics, Customer Analysis, Project Design, Applied Machine Learning, Solution Design, Sprint Planning, Machine Learning, Brainstorming, Trend Analysis, Design Thinking, Analysis, Decision Tree Learning, Deep Learning, Time Series Analysis and Forecasting, Quality Control
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 呼叫中心经验, 客户服务, 解决客户投诉, 冲突管理, 语言交流技能, 面试技巧, LinkedIn, 关键词研究, 建立客户关系, 专业精神, 解决问题, 降级技巧
初级 · 课程 · 1-4 周