
AI CERTs
您将获得的技能: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
初级 · 课程 · 1-3 个月

University of London
您将获得的技能: 数据结构, C++(编程语言), 面向对象设计, 计划发展, 调试, 编程原则, 计算机编程, 面向对象编程(OOP)
攻读学位
中级 · 课程 · 1-4 周

您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Timelines, Project Schedules, Google Sheets, Scheduling, Data Visualization, Spreadsheet Software, Project Management
初级 · 指导项目 · 不超过 2 小时

Yale University
您将获得的技能: 领导能力, 调解, 谈判, 博弈论, 交流, 建立关系, 合作, 战略决策, 合同谈判, 冲突管理, 影响, 说服沟通
混合 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: WordPress, Content Management Systems, Web Content, Web Design and Development, Web Design, Web Development, Blogs, Social Media, Content Management, Marketing, Design, Computer Science
高级设置 · 指导项目 · 不超过 2 小时

Alex Genadinik
您将获得的技能: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
混合 · 课程 · 1-4 周

您将获得的技能: Timelines, Project Schedules, Microsoft Excel, Data Visualization, Dashboard, Scheduling, Project Management Software
初级 · 指导项目 · 不超过 2 小时

Microsoft
您将获得的技能: 仪表板, 无代码开发, 数据分析, 交互式数据可视化, 应用程序开发, 生成式人工智能代理, Microsoft 动力平台, 数据整合, 业务流程, Microsoft 365, Microsoft Power Automate/Flow, Power BI, 数据可视化, 业务流程自动化, 微软 365
初级 · 课程 · 1-3 个月

University of California San Diego
您将获得的技能: Apache Hadoop, 可扩展性, 数据基础设施, 数据分析, 数据科学, 数据处理, PySpark, 分布式计算, Python 编程, Apache Spark, 大数据, 数据存储, 性能调整
混合 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: MySQL, 数据迁移, 数据库管理, Google Cloud 平台, 运行数据库, 虚拟专用网络(VPN)
高级设置 · 项目 · 不超过 2 小时