客户细分课程可以帮助您学习人口统计分析、心理特征分析和行为细分策略。您可以掌握数据 Interpretation、定向营销和客户 Journey Map 方面的技能。许多课程都会介绍 Google Analytics 和客户关系管理 (CRM) 软件等工具,这些工具支持分析客户数据和实施有效的细分策略。

您将获得的技能: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, NoSQL, MongoDB, SQL, Scalability
中级 · 课程 · 1-3 个月

Parsons School of Design, The New School
您将获得的技能: Design Thinking, Business Modeling, Business Solutions, Growth Strategies, Business Process, Business Strategy, Innovation, Sustainable Business, Product Design, Design, Market Analysis, User Experience, Customer experience improvement, User Research
中级 · 课程 · 1-4 周

您将获得的技能: Design Thinking, User Experience Design, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, Persona (User Experience), User Acceptance Testing (UAT), Mockups, Storyboarding
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: AI Product Strategy, Agile Product Development, Jira (Software), Agile Methodology, Estimation, Backlogs, Agile Project Management, Sprint Planning, Project Management Software, User Story, ChatGPT, AI Enablement, AI Workflows, Team Management, Prioritization
中级 · 课程 · 3-6 个月

Amazon Web Services
您将获得的技能: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
初级 · 课程 · 1-4 周

您将获得的技能: E-Commerce, Business-To-Consumer, Order Management Systems, Digital Transformation, Digital Content, Customer experience improvement, Project Implementation, Online Advertising, Solution Delivery, Product Assortment, Program Implementation, Needs Assessment, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, Payment Systems, Scalability, Case Studies
初级 · 课程 · 1-4 周

您将获得的技能: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Sales Presentation, Data Centers, Customer Insights, Interviewing Skills, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
初级 · 课程 · 1-4 周

您将获得的技能: Agile Methodology, Team Performance Management, Agile Project Management, Sprint Retrospectives, Team Motivation, Performance Measurement, Performance Analysis, Business Metrics, Continuous Improvement Process, Employee Engagement, Customer Success Management, Customer experience improvement
中级 · 课程 · 1-4 周

您将获得的技能: Business Analysis, Analysis, Business Process, Business Requirements, Business Process Modeling, Requirements Analysis, Stakeholder Engagement, Customer Relationship Management, Risk Management, Ethical Standards And Conduct
高级设置 · 课程 · 1-4 周

您将获得的技能: User Research, UI/UX Research, Prototyping, Design Research, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Artificial Intelligence, Experience Design, User Centered Design, Prompt Patterns, User Interface (UI), Design, Design Thinking, User Interface (UI) Design, Wireframing, Presentations, Responsible AI, Professional Development
中级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: User Story, Negotiation, Data Presentation, Risk Management, Professional Development, Business Risk Management
初级 · 课程 · 1-3 个月