
您将获得的技能: Goal Setting, Organizational Skills, Project Management Software, Delegation Skills, Collaborative Software, Project Coordination, Project Management, User Accounts, Internal Communications, Communication
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

您将获得的技能: User Story, Agile Project Management, Agile Methodology, Product Roadmaps, Project Management Software, Project Management, Product Development, Value Propositions, Product Design, Stakeholder Communications, Customer experience strategy (CX)
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Orchestration, AI Workflows, LLM Application, Agentic systems, Tool Calling, LangChain, Artificial Intelligence, Prompt Engineering, Model Evaluation, Context Management, Scenario Testing, Performance Testing, Development Testing, Debugging
中级 · 课程 · 1-4 周

您将获得的技能: AI Security, System Support, Generative AI, Maintainability, AI Enablement, Software Quality (SQA/SQC), Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management
初级 · 课程 · 1-4 周

您将获得的技能: Project Management Software, Workflow Management, Collaborative Software, Project Coordination, Project Management, Organizational Skills, Marketing Operations, Communication, Project Documentation, Vocabulary
初级 · 课程 · 1-4 周

Rice University
您将获得的技能: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Sports Medicine, Physical Therapy, Physiology
中级 · 课程 · 1-3 个月

您将获得的技能: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability
初级 · 课程 · 1-4 周

您将获得的技能: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 沟通, 生成式人工智能, 客户支持, 技术支持, 用户关系管理, 创新, 自动化, 事件管理, 云计算解决方案, 云安全, 建立客户关系, 根源分析, 云服务, 协作, 亚马逊网络服务, 语言交流技能, 问题管理
初级 · 课程 · 1-4 周

您将获得的技能: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
初级 · 课程 · 1-4 周