技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

KodeKloud
您将获得的技能: Amazon Web Services, Cloud Engineering, Site Reliability Engineering, Amazon Elastic Compute Cloud, Amazon CloudWatch, Cloud-Native Computing, Kubernetes, Systems Engineering, System Monitoring, Serverless Computing, Scalability, Application Performance Management, Performance Testing, Scenario Testing
初级 · 课程 · 1-3 个月

您将获得的技能: Penetration Testing, Cybersecurity, Anomaly Detection, Cyber Engineering, Cyber Operations, Cyber Threat Intelligence, Threat Detection, Security Awareness, Network Analysis, Generative AI, Prompt Engineering, Email Security, Machine Learning
初级 · 课程 · 1-4 周

您将获得的技能: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing
中级 · 课程 · 1-4 周

您将获得的技能: System Monitoring, Network Monitoring, Google Workspace, Endpoint Security, Continuous Monitoring, Network Troubleshooting, Security Management, Application Deployment, Compliance Auditing, Cloud Security, Android (Operating System), Incident Management, Data Loss Prevention, Configuration Management, User Provisioning, Apple iOS, Taking Meeting Minutes, Annual Reports
中级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Proposal Writing, Interpersonal Communications, Editing, Verbal Communication Skills, Active Listening, Public Speaking, Constructive Feedback, Business Writing, Technical Writing, Technical Communication, Technical Management, Communication, Presentations, Proofreading, Trustworthiness, Persuasive Communication, Storytelling, Non-Verbal Communication, Rapport Building, Engineering Management
攻读学位
初级 · 专项课程 · 1-3 个月
您将获得的技能: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Report Writing, Editing, Technical Communication, Proofreading, Communication, Prompt Engineering, Productivity
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 云安全, 无服务器计算, 亚马逊 S3, 亚马逊网络服务, 负载平衡, 亚马逊弹性计算云 Computing, 亚马逊云观察, AWS 身份和访问管理 (IAM), 亚马逊 DynamoDB, 云存储, Virtual Private Networks(VPN), 云计算, 集装箱化, 可扩展性, 通用网络, 数据库
初级 · 课程 · 1-4 周

Minnesota State University, Mankato
您将获得的技能: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Style Guides, Proofreading, Usability, Functional Design, Design
初级 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Trustworthiness, Team Building, Team Motivation, Team Management, Team Leadership, Teamwork, Honesty, Relationship Building, Empathy, Collaboration, Professional Development, Storytelling, Mindfulness
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: 电子表格软件, 财务分析, 风险管理, 投资管理, 成本效益分析, 财务报告, 环境、社会和公司治理(ESG), 项目风险管理, 收益表, 风险缓解, 风险分析, 资本预算编制, 成本估算, 资产负债表, 金融建模, 可持续发展报告, 预算, 会计, 财务报表分析, 财务预测
攻读学位
初级 · 专项课程 · 3-6 个月

University of Colorado Boulder
您将获得的技能: Proposal Writing, Editing, Business Writing, Technical Writing, Technical Management, Technical Communication, Proofreading, Engineering Management, Writing, Business Correspondence, Target Audience, Concision, Grammar, Persuasive Communication, Communication
攻读学位
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
初级 · 专业证书 · 3-6 个月