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个结果,搜索词为 "it service management"


  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    Logical Operations

    ITIL 4 Foundation

    您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

    4.6
    评分, 4.6 星,最高 5 星
    ·
    7 条评论

    初级 · 专项课程 · 1-3 个月

  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Certification Preparation

    您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership

    4.7
    评分, 4.7 星,最高 5 星
    ·
    414 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:预览
    预览
    C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    G

    Google

    Technical Support Fundamentals

    您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows

    4.8
    评分, 4.8 星,最高 5 星
    ·
    16万 条评论

    初级 · 课程 · 1-3 个月

  • 状态:预览
    预览
    C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment

    4.6
    评分, 4.6 星,最高 5 星
    ·
    10 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    U

    University of Minnesota

    信息系统/信息技术管理

    您将获得的技能: 财务分析, 成本效益分析, 决策, 信息技术, 变革管理, 投资组合管理, 技术战略, 风险管理, 管理, 资源分配, 投资回报, 系统实施, 用户验收测试(UAT), 投资管理

    4.7
    评分, 4.7 星,最高 5 星
    ·
    741 条评论

    初级 · 课程 · 1-3 个月

是什么让您今天来到 Coursera?

  • C

    Coursera

    IT Ticket Management with Typeform

    您将获得的技能: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

    4.6
    评分, 4.6 星,最高 5 星
    ·
    51 条评论

    初级 · 指导项目 · 不超过 2 小时

  • 为您的职业生涯发展提供助力的 Google AI 证书

    马上注册
  • 状态:免费试用
    免费试用
    P

    Packt

    CRISC: Certified in Risk and Information Systems Control

    您将获得的技能: Cyber Security Assessment, Compliance Management, Internal Controls, Threat Detection, Governance, Continuous Monitoring, Data Management, Disaster Recovery, Key Performance Indicators (KPIs), Regulatory Requirements, Business Analysis, Organizational Structure, Accountability, Stakeholder Communications

    4.9
    评分, 4.9 星,最高 5 星
    ·
    49 条评论

    中级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    Logical Operations

    ITIL 4: Foundations and Framework

    您将获得的技能: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    P

    Packt

    Leadership & Management Training for Tech Managers

    您将获得的技能: Delegation Skills, Meeting Facilitation, Process Optimization, Organizational Change, Technical Management, Virtual Teams, Conflict Management, Team Management, People Management, Leadership and Management, Leadership Development, Project Management, Performance Management, Time Management, Personal Development, Relationship Building, Human Resources Management and Planning, Teamwork, Communication, Organizational Leadership

    中级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    L

    Logical Operations

    ITIL 4 Awareness

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    Logical Operations

    ITIL 4: Management Practices

    您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    混合 · 课程 · 1-4 周

是什么让您今天来到 Coursera?

1234…834

总之,以下是 10 最受欢迎的 it service management 课程

  • ITIL 4 Foundation: Logical Operations
  • ITIL V4 Certification Preparation: EDUCBA
  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • Technical Support Fundamentals: Google
  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
  • 信息系统/信息技术管理: University of Minnesota
  • IT Ticket Management with Typeform: Coursera
  • CRISC: Certified in Risk and Information Systems Control: Packt
  • ITIL 4: Foundations and Framework: Logical Operations
  • Leadership & Management Training for Tech Managers: Packt

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