
您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership
初级 · 专项课程 · 3-6 个月
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies
初级 · 课程 · 1-3 个月

您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
初级 · 课程 · 1-3 个月

University of Minnesota
您将获得的技能: 需求分析, 云计算, IT 管理, 项目管理, 信息技术, 系统分析, 业务系统, 商业技术, 技术解决方案, 批判性思维, 变革管理, 技术战略, 业务要求, 供应链系统, 系统实施, 用户需求文件, 组织变革, 业务系统分析, 企业资源规划, 网络安全
初级 · 专项课程 · 3-6 个月
您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
初级 · 专业证书 · 3-6 个月

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
初级 · 课程 · 1-3 个月

University of Minnesota
您将获得的技能: 财务分析, IT 管理, 投资组合管理, 信息技术, 成本效益分析, 用户验收测试(UAT), 资源分配, 技术战略, 变革管理, 资本支出, 决策, 投资回报, 管理, 风险管理
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process
初级 · 课程 · 3-6 个月

Starweaver
您将获得的技能: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations
中级 · 课程 · 1-3 个月