个结果，搜索词为 "it service management"
状态：免费试用您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership
状态：新状态：预览您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management
状态：免费试用您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
状态：免费试用University of Minnesota
您将获得的技能: 需求分析, 网络安全, 企业资源规划, 云计算, 业务系统, 商业技术, 管理, 云服务, 批判性思维, 业务要求, 系统分析, 系统实施, 变革管理, 业务系统分析, 信息技术, 项目管理, 商业分析, 技术战略, 组织变革, 流程图
状态：预览您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
是什么让您今天来到 Coursera？
状态：免费试用University of Minnesota
您将获得的技能: 财务分析, 成本效益分析, 资源分配, 用户验收测试（UAT）, 管理, 变革管理, 投资回报, 决策, 风险管理, 信息技术, 系统实施, 投资组合管理, 技术战略, 投资管理
您将获得的技能: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
状态：新状态：免费试用您将获得的技能: Delegation Skills, Meeting Facilitation, Process Optimization, Organizational Change, Technical Management, Virtual Teams, Conflict Management, Team Management, People Management, Leadership and Management, Leadership Development, Project Management, Performance Management, Time Management, Personal Development, Relationship Building, Human Resources Management and Planning, Teamwork, Communication, Organizational Leadership
状态：新Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
状态：免费试用您将获得的技能: 生成式人工智能, 服务台支持, 网络安全, 云计算, 客户服务, 云计算架构, 专业网络, 云基础设施, 云平台, 云服务, 硬件故障排除, 人工智能, 技术支持, 桌面支持, 数据存储, IT 服务管理, 信息技术, 云安全, 外围设备, 云部署
状态：新Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
总之，以下是 10 最受欢迎的 it service management 课程
- ITIL V4 Certification Preparation: EDUCBA
- ITSM Foundations: Optimizing IT Service Management: Coursera
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- 信息系统: University of Minnesota
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
- Technical Support Fundamentals: Google
- 信息系统/信息技术管理: University of Minnesota
- IT Ticket Management with Typeform: Coursera
- Leadership & Management Training for Tech Managers: Packt
- ITIL 4 Foundation: Logical Operations
